Recent Stories

Read on to learn how an IT leader's role becomes crucial in streamlining processes and enhancing workforces as more businesses adopt hybrid working.

The Salesforce-YouGov Digital Skills report reveals the current capabilities, expectations, and requirements for digital skilling across industries and includes private, public, and not-for-profit organisations with 1 to 100+ employees.

Learn how this new class of AI-powered analytics brings data science capabilities to more business people.

This infographic summarises the goals and challenges of business leaders from across the board and how technology can provide solutions for them all.

In this infographic, learn how Salesforce can help businesses drive growth by enabling them to create, run, and measure all their marketing efforts with the power of AI.

Agile and innovative businesses were able to turn challenges into opportunities in the year gone by.

IDFC Asset Management’s VP of Marketing, Shweta Kothari talks about how CMOs must think digital-first to drive hyperpersonalisation. Read on to learn how IDFC too stays customer-centric.

Amidst the ever evolving service landscape, here are some of the customer service strategies professionals worldwide are adapting in the new normal.

Read on to know how digital tools can help Indian finance firms compete with tech giants like Google and Amazon that are providing hyperpersonalised financial services.

Businesses that leverage technology deliver fast, personalised customer experiences. Read on to know how Salesforce Service Cloud can help your service agents become service superheroes.