The agentic era is here. Across Salesforce, autonomous agents are already at work every day, automating repetitive tasks, surfacing insights and accelerating innovation. In the agentic enterprise, AI acts as an orchestrator, bringing together the right capabilities with the right context so that people and AI achieve more together than either could alone.
Innovation is one of Salesforce’s core values and continues to drive everything the company does. As Customer Zero, Salesforce tests and uses its own technologies internally before they reach customers and creates a blueprint for other companies looking to become an agentic enterprise. Every day Salesforce is demonstrating how digital labor augments human potential, boosts productivity and helps businesses scale while creating better customer experiences.
This video story highlights the human side of the agentic enterprise. Salesforce teams share how AI agents are becoming part of their daily work, amplifying creativity and enabling them to focus on solving the big challenges.
Learn more:
- Watch Salesforce leaders discuss how AI agents are transforming India businesses
- Read how Agentforce handled over 1 million support requests
- Know more about Agentforce