Customer Service and Support Salesforce Launches Agentforce for Communications to Turn Every Customer Interaction into a Growth Opportunity for Telcos Feb 26, 2026
Artificial Intelligence Salesforce Extends Relationship with National Broadcasting Leader Nexstar Media Group, Inc. Jun 19, 2025
Artificial Intelligence Salesforce Introduces AI-Powered Billing Support for Communications Service Providers Feb 22, 2024
Digital Transformation New Report: Media & Entertainment Industry Seeks New Revenue Sources as 64% Predict Flat or Lowered Ad Spend Mar 23, 2023
Customer Service and Support Salesforce Report: Nearly Half of Customers Think They’ll Get Better Service by Threatening to Switch Communications Providers Aug 04, 2022
Artificial Intelligence Can AI Predict When a Telecom Customer Will Churn? Salesforce’s Communications Cloud GM Says Yes. Mar 01, 2022
