Sep 19, 2017 By Sunya Ojure

Bringing Social Impact to Life at Dreamforce 2017 through Pledge 1%

Salesforce was founded on the belief that businesses can be one of the greatest platforms for change. That’s why in addition to creating a new business model back in 1999, Salesforce created a new integrated philanthropy model which is known as the 1-1-1 model. We leverage our products, technology,... Read More

Dreamforce, Events, Cloud

Sep 19, 2017 By Jeff Barnett

Commerce Cloud at Dreamforce 2017

Last year’s Dreamforce was a coming out party for Commerce Cloud which, until just a few weeks before the big event, was known as Demandware. We have come a long way in one year, and are thrilled to be part of the Salesforce Ohana. At this year’s Dreamforce, taking place Nov. 6-9, attendees will... Read More

Events, Dreamforce, Retail, Cloud

Sep 19, 2017 By Adam Blitzer

Introducing the Next Generation of Sales Cloud Einstein: Forecasting

Sales organizations at larger companies have been predicting their sales forecasts for years. They have enough historical data and know enough about their close rates that they can look at their pipeline and can see with some degree of certainty where they're going to land by the end of the... Read More

Intelligence, Innovation, Sales, Sales Cloud, CRM

Sep 19, 2017 By John Ball

Salesforce Einstein Turns One and Serves Up 475 Million Predictions Every Day

A year ago today, we introduced Salesforce Einstein, the first comprehensive AI for CRM that empowers everyone to work smarter, not harder and enabling more productive, impactful decision-making. It was a big undertaking-- some even said impossible-- but we pulled it off. Today we are celebrating a... Read More

Intelligence, Sales Cloud, Platform, Innovation, CRM

Sep 18, 2017 By Heike Young

5 Mile Markers on the Road to Becoming a High-Performing Marketer

You may know that Salesforce published our fourth annual “State of Marketing” report earlier this year. With data about the customer experience, changing marketing roles, and marketers’ top challenges, this research is filled with new insights about what’s really going on in marketing today. From... Read More

Marketing, Intelligence, Customer Experience

Sep 18, 2017 By Randy West

5 Things Every Company With Complex Revenue Recognition Processes Should Know

In recent months, companies with complex revenue recognition processes have been gearing up for a fundamental change in how they account for revenue derived from their contracts with customers. The new revenue recognition standard is known as ASC 606 in the United States, or IFRS 15 elsewhere... Read More

Sales, Quote-to-Cash

Sep 18, 2017 By Ruthie Miller

How You Can Help Small Businesses After a Natural Disaster

Within two weeks the southern United States was pummeled by Hurricanes Harvey and Irma, and our neighbors south of the border felt an 8.1 magnitude earthquake — an overwhelming amount of devastation in a relatively small proximity. It felt like a reminder from Mother Nature, lest we forget who’s... Read More

Small Business, Cloud

Sep 18, 2017 By Jamie Domenici

Meet Blaze: Your Guide on the Path to Success

Nothing is more important at Salesforce than customer success. We even have a special team dedicated to making sure you succeed: Cloud Services. Our mission is to take our customers from where they are to where they dream of being. Everyone’s journey is different and it’s nice to have a partner... Read More

Cloud, Customer Success

Sep 18, 2017 By Aygun Suleymanova

4 Keys to Closing the Customer Experience Gap: A Study by Harvard Business Review Analytics Services

Despite the rapid advances in digital and AI technology, most companies fail to deliver superior customer experiences. That's the conclusion of a recent report based on a survey of 680+ executives by Harvard Business Review Analytic Services. What to do about this widening customer experience gap?... Read More

App Cloud, IT