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MuleSoft Joins the ServiceSource Recurring Revenue Alliance

SAN FRANCISCO, CA – May 6, 2013MuleSoft, provider of the world”s most widely used integration platform to connect the New Enterprise, today announced it is a charter member of the Recurring Revenue Alliance, a strategic initiative by ServiceSource® (NASDAQ: SREV), the global leader in recurring revenue management, designed to help businesses generate revenue and increase customer retention by creating best practice-based end-to-end recurring revenue solutions. Through its partnership with MuleSoft, ServiceSource delivers a seamless customer onboarding experience and extends Renew OnDemand to existing SaaS, on-premise applications and data sources such as SAP, IBM, Oracle and

Renew OnDemand, the only cloud application built specifically to help companies grow recurring revenue, leverages 12 years of best practices and technology to manage over $8 billion in annual recurring revenue. The new data loading integration application, powered by CloudHub — the leading integration platform as a service (iPaaS) from MuleSoft —allows ServiceSource customers to efficiently and effectively load data into Renew OnDemand, minimizing customer efforts to maintain data between systems and accelerate their time to value.

“We are pleased to welcome MuleSoft and the wealth of experience they bring to the Recurring Revenue Alliance”, said, Christine Heckart, ServiceSource, CMO. “MuleSoft”s world-class integration platform and strong track record of performing SaaS and enterprise integration further supports and establishes the vision of the Recurring Revenue Alliance.”

ServiceSource now offers a data loading service for Renew OnDemand customers. With data loader for Renew OnDemand, customers spend less time performing double data entry and receive a streamlined on-boarding process to the ServiceSource cloud application. The data loader for Renew OnDemand is an example of the repeatable integration apps that can be built on the CloudHub platform, demonstrating the power of a flexible and open platform that can support the simplest data loading use cases, through to the most complex business process orchestration of on-premise and cloud based applications and systems.

“We are thrilled ServiceSource has joined our growing ecosystem of SaaS providers that leverage CloudHub to offer integration as a seamless part of their offering,” said Chris Purpura, vice president and general manager of CloudHub at MuleSoft. “Custom coding SaaS applications doesn”t scale when onboarding new customers or allow SaaS providers to repeatedly expand within their accounts. The MuleSoft partner program is designed to help SaaS providers like ServiceSource seamlessly extend their application, removing the largest friction points for customer acquisition and customer retention.”

About ServiceSource

ServiceSource is the global leader in recurring revenue management. The world”s most successful companies rely on us to maximize subscription, maintenance and support revenue, improve customer retention and increase business predictability and insight. ServiceSource delivers results with Renew OnDemand, the world”s only cloud application built specifically to manage and grow recurring revenue, which can be combined with our industry-leading services. With over a decade of experience focused exclusively in growing recurring revenue, our services and applications are based on proven best practices and global benchmarks. The company is headquartered in San Francisco, and has over $8 billion under management for customers in more than 150 countries and 40 languages. ServiceSource, Renew OnDemand and any ServiceSource product or service names or logos above are trademarks of ServiceSource International, Inc. All other trademarks used herein belong to their respective owners. For more information on ServiceSource, visit To connect with ServiceSource, visit us on Twitter, LinkedIn and YouTube.

About MuleSoft

MuleSoft provides the most widely used integration platform to connect any application, data service or API, across the cloud and on-premise continuum. As SaaS, mobile and Big Data converge, enterprises face a choice: become overwhelmed by the resulting explosion of endpoints or seize the opportunity to gain competitive advantage. Companies can no longer compete with just the assets, technology and talent within their four walls. In the era of the New Enterprise, companies must combine an explosion of applications, data, partners and customers into a single, high performing entity. Founded on the idea that connecting applications should not be hard, MuleSoft helps organizations harness the power of their applications through integration. Delivered as a packaged integration experience that eliminates costly point-to-point code, MuleSoft”s Anypoint Platform combines Mule ESB, CloudHub and Anypoint Connectors with capabilities for API creation, publishing and management. Supporting billions of transactions per day, MuleSoft is used in production by global leaders in major industry verticals, including Walmart, MasterCard, Nokia, Nestlé and Honeywell, and powers integrations with leading SaaS vendors such as, NetSuite, Workday, Intuit and Box.

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