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NSW Department of Family & Community Services Deploys MuleSoft To Accelerate ChildStory Program

SYDNEY – June 15, 2016 – MuleSoft, provider of the leading platform for building application networks, today announced that the New South Wales Department of Family and Community Services has chosen Anypoint Platform™ to support the statewide delivery of the ChildStory IT platform. The ChildStory initiative is a $100 million program to replace the state’s child protection IT infrastructure. MuleSoft enables real-time decision making and collaboration across key stakeholders in a child’s life by seamlessly connecting applications, data and devices in the cloud and on-premises.

ChildStory is creating an information technology system that places the child at the centre of their story. This integrated system builds a network of family, carers, caseworkers and service providers, enabling them to work collaboratively to keep the child safe.

The ChildStory information system will replace a number of existing IT systems with one integrated platform. MuleSoft’s Anypoint Platform, a complete solution for API-led connectivity that creates a seamless application network of apps, data, and devices, will play a critical role in integrating the organisation’s cloud and on-premises systems – speeding delivery of critical community services to children in need. With a hybrid cloud approach, Anypoint Platform will decrease the complexity of connecting multiple government systems to provide real-time information to mobile caseworkers, as well as to police, education and health departments to resolve cases more quickly.

“ChildStory is a great opportunity to provide children, families, caseworkers and our partners with tools that help us to work together and to gather the stories of children who are vulnerable and need child protection services” said ChildStory Program Director Lisa Alonso Love. “To deliver ChildStory we have chosen technology partners who have demonstrated that they understood the challenge and had the right technology to support child protection in NSW.”

MuleSoft was selected to support the organisation’s modular, agile strategy to assist caseworkers with a case management system. Once complete, ChildStory will allow caseworkers to spend more time in the field taking care of children and families. At the same time, service provider organisations will be able to more quickly share information and coordinate care.

Jonathan Stern, regional vice president of Australia and New Zealand, MuleSoft, said, “MuleSoft is the heart and lungs of ChildStory, connecting the disparate systems, on-premises and in the cloud, to enable FACS to fulfill their crucial role to children and families.”

“It’s a privilege for MuleSoft to be working with such a dedicated team drawn from the NSW Department of Family and Community Service and from our industry partners. As a team, our total focus is on delivering the outcomes. Outcomes which aren’t just measured in financial terms but also in terms of improved safety of vulnerable children and their families.”

In addition to MuleSoft, Salesforce partner consortium companies participating in ChildStory include CloudFirst, TigerSpike, CloudSense, Conga and Squiz.

For more information on ChildStory, please visit

About Anypoint Platform

MuleSoft’s Anypoint Platform™ is a complete solution for API-led connectivity that creates a seamless application network of apps, data, and devices, both on-premises and in the cloud. This hybrid integration platform includes iPaaS, ESB, and a unified solution for API management, design and publishing.

About MuleSoft

MuleSoft makes it easy to connect the world”s applications, data and devices. With our market-leading Anypoint Platform™, companies are building application networks to fundamentally change the pace of innovation. MuleSoft’s API-led approach to connectivity gives companies new ways to reach their customers, employees and partners. Organisations in more than 60 countries, from emerging companies to Global 500 corporations, use MuleSoft to transform their businesses. To find out how, visit

MuleSoft is a registered trademark of MuleSoft, Inc. All other marks are those of respective owners.

About Salesforce

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