Salesforce Predicts Black Friday Will Be the Busiest Digital Shopping Day in U.S. History
Mobile will account for 60 percent of total traffic to retail sites across the globe this shopping seasonConsumers want more intelligent, personalized
Mobile will account for 60 percent of total traffic to retail sites across the globe this shopping season
Consumers want more intelligent, personalized services — 58 percent value personalized, in-store service and 60 percent value relevant product recommendations online
Two in five millennials use voice-enabled digital assistants to research merchandise before buying online
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