Global cosmetics and well-being products retailer will use Commerce Cloud to expand its digital presence worldwide and create highly personalized shopping experiences
SAN FRANCISCO—December 12, 2017—Salesforce (NYSE: CRM), the global leader in CRM, today announced that the L’OCCITANE Group, an international producer and retailer of natural cosmetics and well-being products, has selected Salesforce Commerce Cloud to deliver highly personalized shopping experiences and accelerate global growth.
The L’OCCITANE Group is replacing its homegrown ecommerce system with Commerce Cloud’s multi-site, multi-language and multi-currency ecommerce capabilities. This will enable the company to more quickly innovate and expand its digital presence around the world. In addition, Commerce Cloud will enable the L’OCCITANE Group to deliver a unified commerce experience on any channel and any device.
“Technology innovation is driving more connected and personalized shopping experiences for consumers, and retailers need a unified commerce platform to meet—and even exceed—their expectations,” said Jeff Barnett, CEO of Salesforce Commerce Cloud. “By deploying Commerce Cloud, the L’OCCITANE Group will be able to grow and innovate even faster and continue adapting its ecommerce offering to fit consumer trends in local markets, providing exceptional and customized shopping experiences across the world.”
About the L’OCCITANE Group
The L’OCCITANE Group is a leading natural ingredient-based cosmetics and well-being producer and retailer with 3,000 retail outlets in 90 countries. A global leader in the premium beauty market, the group offers high quality products that are produced using cutting-edge technology and natural and traceable ingredients that respect the environment. The L’OCCITANE Group has four brands: L’OCCITANE en Provence, Melvita, Erborian and L’OCCITANE au Brésil.
Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, artificial intelligence, voice and blockchain—to create a 360° view of their customers. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.
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