RPO Exceeds $72B, Up 14% Y/Y; $15B OCF
Scaling The Agentic Enterprise With 2.4B Agentic Work Units Delivered & 19T Tokens Processed All-Time
CEOs of SharkNinja, Wyndham Hotels & Resorts and SaaStr to join Salesforce Earnings Show
SAN FRANCISCO, Calif. – February 25, 2026 – Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced results for its fourth quarter and full fiscal year ended January 31, 2026.
Financial Highlights
- Current remaining performance obligation of $35.1 billion, up 16% year-over-year (“Y/Y”) and 13% in constant currency (“CC”), including 4pts Informatica contribution
- Remaining performance obligation of $72.4 billion, up 14% Y/Y
- Fourth quarter subscription & support revenue of $10.7 billion, up 13% Y/Y and 11% in CC, including $388 million Informatica contribution
- Fourth quarter revenue of $11.2 billion, up 12% Y/Y and 10% in CC, including $399 million Informatica contribution
- FY26 revenue of $41.5 billion, up 10% Y/Y and 9% in CC, including $399 million Informatica contribution
- FY26 GAAP operating margin of 20.1% and non-GAAP operating margin of 34.1%
- FY26 operating cash flow of $15.0 billion, up 15% Y/Y, and free cash flow of $14.4 billion, up 16% Y/Y
- Returned $14.3 billion to shareholders, including $12.7 billion in share repurchases and $1.6 billion in dividends
- Announces $50 billion share repurchase program authorization, replacing all previously unused authorizations
- Increased quarterly dividend to $0.44 per share of outstanding common stock, up 5.8% Y/Y
“We delivered a phenomenal quarter to close out a record fiscal 2026, delivering $41.5 billion in revenue, up 10% year-over-year and we passed an incredible milestone, with $72 billion in total RPO, up 14% year-over-year,” said Marc Benioff, Chair and CEO, Salesforce. “We’ve rebuilt Salesforce to become the operating system for the Agentic Enterprise, bringing humans and agents together on one trusted platform. And the more intelligence moves to where work happens, the more valuable Salesforce becomes. Agentforce ARR reached $800 million, up 169% year-over-year, and we’ve closed 29,000 deals, up 50% quarter-over-quarter. We’ve consumed nearly 20 trillion tokens, and converted them into more than 2.4 billion agentic work units to date, moments where AI wasn’t just reasoning — it was delivering real work. Agentic AI is a tailwind for our business, and we’re well on our way to $63 billion in revenue in FY30.”
“Salesforce delivered a record Q4 as our customers’ shift to the Agentic Enterprise surges, fueling NNAOV acceleration in H2 FY26,” said Robin Washington, President and Chief Financial and Operating Officer, Salesforce. “Our performance makes us even more confident in our path to reaccelerate organic revenue growth in H2 FY27. By driving adoption of Agentforce and Data 360 across our platform, we are building a powerful engine that converts raw intelligence into enterprise work. Reflecting our strong trajectory, we’ve increased our authorization to $50 billion for share repurchases and increased our quarterly dividend, reinforcing our commitment to delivering significant shareholder value.”
Salesforce Company Highlights
- Introduced Agentic Work Units (“AWUs”) to measures tasks accomplished by an AI Agent, with 2.4 billion AWUs delivered to date across Agentforce and Slack, growing 57% quarter-over-quarter (“Q/Q”)
- Salesforce has processed more than 19 trillion tokens to date, up 5x Y/Y
- Agentforce and Data 360 annual recurring revenue (“ARR”) exceeds $2.9 billion, up over 200% Y/Y, including $1.1 billion Informatica Cloud ARR and $800 million Agentforce ARR, up 169% Y/Y
- Salesforce has closed over 29,000 Agentforce deals since launch, up 50% Q/Q
- More than 60% of Agentforce and Data 360 Q4 bookings came from existing customer expansion
- Agentforce accounts in production increased nearly 50% Q/Q
- In FY26, Data 360 ingested 112 trillion records, up 114% Y/Y, including 53 trillion via Zero Copy, up 310% Y/Y, and processed 18 terabytes of unstructured data
- All Salesforce Top 10 Q4 wins included Agentforce 360, Data 360, Agentforce Sales, Agentforce Service, Agentforce 360 Platform, and Agentforce Analytics
- Collectively, Salesforce industry businesses finished the year at $6.6 billion ARR, up nearly 20% Y/Y
Salesforce Announces Increase to Quarterly Dividend
Salesforce’s Board of Directors declared a quarterly cash dividend of $0.44 per share of outstanding common stock, which represents a 5.8% Y/Y increase. The dividend is payable on April 23, 2026 to stockholders of record as of the close of business on April 9, 2026.
Guidance
- Initiates full year FY27 revenue guidance of $45.8 billion to $46.2 billion, up 10% – 11% Y/Y and in CC, including approximately 3pts Informatica contribution
- Expects organic revenue re-acceleration in the second half of FY27
- Initiates full year FY27 subscription & support revenue growth guidance of slightly under 12% Y/Y and approximately 11% in CC, including approximately 3pts Informatica contribution
- Initiates full year FY27 GAAP operating margin guidance of 20.9%, and non-GAAP operating margin guidance of 34.3%
- Initiates full year FY27 operating cash flow growth guidance of approximately 9% – 10% Y/Y
- Raises full year FY30 revenue target to $63 billion including Informatica
Salesforce’s guidance includes GAAP and non-GAAP financial measures. The following tables summarize Salesforce’s guidance for the first quarter fiscal 2027 and full-year fiscal 2027:
(2) Revenue FX impact is calculated by taking the current period rates compared to the prior period average rates.
(3) Current remaining performance obligation FX impact is calculated by taking the current period rates compared to the prior period ending rates.
(4) Subscription & support revenue excludes professional services revenue.
The following is a reconciliation of GAAP operating margin guidance to non-GAAP operating margin guidance for the full year:
(2) The percentages shown above have been calculated based on the midpoint of the low and high ends of the revenue guidance for full year FY27.
(3) The percentages shown in the restructuring and acquisition-related costs line have been calculated based on charges associated with the Company’s restructuring initiatives and acquisition-related costs. Stock-based compensation expense excludes stock-based compensation expense related to the Company’s restructuring initiatives, which is included in the restructuring and acquisition-related costs line.
The following is a per share reconciliation of GAAP diluted net income per share to non-GAAP diluted net income per share guidance for the next quarter and the full year:
(2) The Company’s projected GAAP and non-GAAP diluted net income per share assumes no change to the value of our strategic investment portfolio as it is not possible to forecast future gains and losses. The impact of future gains or losses from the Company’s strategic investment portfolio could be material.
(3) The estimated impact to GAAP diluted net income per share is in connection with the Company’s restructuring initiatives and acquisition-related costs.
(4) The Company’s non-GAAP tax provision uses a long-term projected tax rate of 20.5%, which reflects currently available information and could be subject to change.
(5) The Company’s shares used in computing GAAP net income per share guidance and non-GAAP net income per share guidance excludes any impact to share count from potential Q1 – Q4 FY27 repurchase activity under our share repurchase program.
For additional information regarding non-GAAP financial measures see the reconciliation of results and related explanations below.
Management will provide further commentary around these guidance assumptions on its earnings call.
Product Releases and Enhancements
Salesforce releases major updates for our core platform and apps three times a year, with additional updates happening regularly across our portfolio. These releases are a result of significant research and development investments made over multiple years, and are designed to help customers drive cost savings, boost efficiency, and build trust.
Salesforce leaders will participate in a Q4 FY26 Agentforce 360 Platform Evolution & Innovation webinar on Friday, February 27, 2026, at 8:00 AM PT / 11:00 AM ET. A live webcast and replay details of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor.
To learn more about our newest innovations and product release highlights, including our latest Spring 2026 Product Release, see FY26 Q4 Product Releases and Announcements at https://www.salesforce.com/news/stories/fy26-q4-highlights/ and see our latest major release at www.salesforce.com/releases.
Environmental, Social, and Governance (ESG) Strategy
To learn more about our latest initiatives and priorities, review our Stakeholder Impact Report at https://salesforce.com/stakeholder-impact-report.
TBPN Appearance
Marc Benioff is expected to appear on TBPN (Technology Business Programming Network) at 1:30 p.m. (PT) / 4:30 p.m. (ET) to discuss the company’s recent performance and vision for the Agentic Enterprise. A livestream and replay will be available at https://x.com/tbpn.
Quarterly Earnings Show
Salesforce plans to host a live “earnings show” broadcast at 2:00 p.m. (PT) / 5:00 p.m. (ET) to discuss its financial results with the investment community. A live webcast and replay details of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor.
About Salesforce
Salesforce helps organizations of any size become agentic enterprises - integrating humans, agents, apps, and data on a trusted, unified platform to unlock unprecedented growth and innovation.
Visit www.salesforce.com for more information.
