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Artificial Intelligence

Q&A: Salesforce’s Sarah Aerni on Agile Data Science and Democratizing AI

Awards and Recognition

Dresner Advisory Recognizes Salesforce as a Customer Experience Leader in Business Intelligence

Innovation

Salesforce Completes Acquisition of Tableau

Awards and Recognition

Salesforce Named a Leader in Vendor-Managed Enterprise Business Intelligence Platforms by Independent Research Firm

Customer 360

Q&A: T-Mobile’s Mike Katz on 10 Years of Customer Experience Transformation

Customer Service and Support

Tokio Marine & Nichido Selects Salesforce to Exceed Customer Expectations at Every Touchpoint

Customer 360

Q&A: Ekta Chopra, Head of Digital at e.l.f. Cosmetics, on Her Career in Tech, Customer Experience and ‘Breaking Everything’

Artificial Intelligence

Salesforce Makes Email Marketing Smarter with New Einstein AI Innovations

Customer Engagement

Expanding Digital Customer Service Capabilities with New Channels and Bot Innovations

Customer Success

SPALDING® Doubles its Digital Commerce Revenue with Salesforce

Awards and Recognition

Salesforce Receives Highest Score for Augmented Analytics Use Case in Gartner’s Critical Capabilities Report

Innovation

Salesforce Signs Definitive Agreement to Acquire Tableau