
Customer Engagement
Salesforce Named a Leader in IDC MarketScape for Worldwide Customer Experience Management Solutions, Utilities
Customer Engagement
Salesforce Named a Leader in IDC MarketScape for Worldwide Customer Experience Management Solutions, Utilities
Analytics
Salesforce Announces CRM Analytics, AI-Based Insights for Sales, Marketing, and Service Teams in Every Industry
Digital Transformation
Salesforce Launches Sales Cloud Unlimited to Accelerate Productivity with AI and Automation
Sustainability News & Stories
Multinational Utility ENGIE Unifies Data across Salesforce Customer 360 for 'Greener' Future
Digital Transformation
Salesforce Named a Leader in 2021 Gartner® Magic Quadrant™ for Field Service Management
Digital Transformation
Introducing Salesforce Industries — Go Digital Fast with New Industry Clouds Built on the Salesforce Customer 360 Platform
Mergers and Acquisitions
Salesforce Signs Definitive Agreement to Acquire Vlocity
Awards and Recognition
Salesforce Recognized as a Leader in 2021 Gartner Magic Quadrant for CRM Customer Engagement Center
Sustainability News & Stories
Salesforce to Buy 280,000 MWh of Renewable Energy to Increase Clean Power Access in Emerging Markets
Stakeholder Capitalism
Salesforce and AT&T Join Forces to Accelerate Climate Action
Digital Transformation
78% of Customer Service Agents Struggle with Speed vs. Quality: Salesforce Research Shows Rise in Automation
Customer Engagement
ENGIE Chooses Accenture, Salesforce and Vlocity to Support its Customer Relations and Help Them Achieve Their Zero-Carbon Transition