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Company Culture

12 Salesforce Facts and Figures You Might Not Know

Salesforce Tower

Editor’s Note: This page was last updated March 23, 2022. For media inquiries about Salesforce and its operations, please contact PR@salesforce.com

You’ve asked and Salesforce has answered. 

This page answers popular questions about Salesforce, plus some fun facts even long-time employees might not know. 

1. How many employees does Salesforce have? 

Salesforce has 73,541 employees globally.

This represents a 30% growth in employees since the same time in 2020. For context, Salesforce employees would overflow the American football stadium, Levi’s Stadium, where the San Francisco 49ers play.

While growing at a rapid pace, Salesforce remains intentional about company culture and employee experience. The company was named a 2022 Glassdoor Employees’ Choice Best Place to Work in all five countries assessed — the U.S., Canada, U.K., Germany, and France.  

Additionally, Salesforce was certified and awarded a Best Workplace award by Great Place To Work International in 17 countries in 2021, as well as being named the #5 World’s Best Workplace

2. What does Salesforce do?

Bet Astro wishes they had a nickel for every time this question came up. The company has evolved and grown so much since it was founded in 1999 — and as its size and scope have increased, so has the complexity of this answer. Salesforce, the global CRM leader, empowers companies of every size and industry to digitally transform and create a 360° view of their customers. For more, check out this article on Salesforce’s The 360 Blog.

Meet Astro. Learn more about the Salesforce characters.

3. How much information does Salesforce process in 24 hours?   

Salesforce brings companies and customers together. In other words, it powers trillions of business-to-business (B2B) and business-to-consumer (B2C) interactions. 

Across Salesforce, there are over 4.1 billion B2C messages sent and 5 billion service and case interactions — all in one day. For context, the 4.1 billion B2C daily messages is 10 times more than the 400 million Snapchat stories uploaded every day. 

B2C:

  • 4.1 billion marketing messages sent
  • 3 million commerce orders
  • 28.3 million customer service conversations
  • 151 billion Einstein predictions
  • 668 million commerce page views

B2B:

  • 78 million reports and dashboards
  • 5 billion service and case interactions
  • 6.2 million sales opportunities created
  • 4.8 billion MuleSoft integration transactions
  • 2.7 million Tableau public views

4. What is Salesforce’s annual revenue?

In its 2022 fiscal year, Salesforce achieved $26.49 billion in revenue, a record high. This represents an increase of 25% over the previous fiscal year. See more on the Investor Relations page.

5. Where does Salesforce operate around the world?

Salesforce operates in 84 cities, with 110 offices around the world. There are eight Salesforce Towers currently (in Atlanta, Dublin, Indianapolis, London, New York, Paris, San Francisco, and Tokyo) with another two in development (Salesforce Tower Sydney and Salesforce Tower Chicago). 

6. How tall is the Salesforce tower in San Francisco?

1,070 feet. Opened in 2018, the Salesforce Tower in San Francisco is 61 stories and 1.4 million square feet of office space. 

Fun facts about the Salesforce Tower in San Francisco: 

  • The Salesforce Tower has the largest onsite water recycling system in a commercial high-rise in the United States — and the first of its kind in San Francisco. The system filters up to 30,000 gallons of water from sinks, toilets, and showers every day then safely repurposes it for non-potable uses. The water savings is equivalent to over 7.8 million gallons a year — about the same amount of water used by 16,000 local residents. 
  • It takes 39 seconds to travel by elevator from street level to the 61st floor, and 1,762 total steps if you choose to take the stairs.   
  • The Salesforce Tower foundation is socketed into bedrock, more than 318 feet in the ground. 
  • 12,000 tons of steel were used in the construction of Salesforce Tower. 
  • It took over 2.5 million people hours to build. 

Learn more about the San Francisco Salesforce Tower.  

The San Francisco Salesforce Tower is 61 stories tall, making it the tallest in the city.

7. How diverse is Salesforce?

Last year, Salesforce set a goal to have 50% of its U.S. employees from underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans)by 2023. The company met that goal nearly a full year early — today, approximately 50.7% of Salesforce employees are members of underrepresented groups.

See the annual equality update from February 2022. 

Salesforce employees march in the 2019 Martin Luther King Jr. Parade in San Francisco.

8. How much has Salesforce spent to ensure equality in employee salaries?

Salesforce has spent $22 million to date to ensure equal pay for equal work among its global workforce. In 2015, the company committed to investigating and addressing any gender pay gaps. Since then, Salesforce has continued to improve upon its processes and broaden the scope of assessment to include bonuses, promotions, and stock, as well as race and ethnicity in the United States, in addition to gender globally. 

9. How is Salesforce a sustainable company?

In 2021, Salesforce achieved net zero emissions across its full value chain and reached 100% renewable energy. This means Salesforce has purchased enough renewable energy to match all electricity it uses globally. 

Since first committing to this goal in 2013, Salesforce has been working to accelerate the global transition to clean and renewable sources of electricity with the aim for a future where renewable energy is powering the world around the clock.

Salesforce is on a mission to help conserve, restore, and grow 1 trillion trees by 2030.

Efforts include helping drive toward a 1.5°C future with its Climate Action Plan. Salesforce is focusing on six sustainability priorities — emissions reduction, carbon removal, trillion trees & ecosystem restoration, education & mobilization, innovation, and regulation & policy — offering others a blueprint to accelerate their journey to net zero. In line with these priorities, Salesforce co-founded 1t.org, a global movement to conserve, restore and grow 1 trillion trees by 2030 and launched an Ocean Sustainability Program to help protect our ocean. 

Salesforce’s Tree Tracker showcases projects Salesforce supports and allows anyone to donate trees.

See the latest Salesforce sustainability news.

10. How much has Salesforce given back to the community? 

Since its founding, the company has given: 

  • $532 million in grants to charitable organizations
  • 6.7 million volunteer hours globally
  • Free or discounted technology to more than 54,000 nonprofits, education institutions, and philanthropic organizations 
  • $1.45 billion in social value to the social sector in fiscal year 2021. Social value is the sum total of the value of Salesforce product donations and discounts, as well as pro bono hours.

Salesforce is guided by its belief that business is the greatest platform for change and is committed to giving back to communities through its 1-1-1 philanthropy program — giving 1% each of time, equity, and product. 

In setting up that model, Salesforce also co-founded Pledge 1%. Today, more than 15,000 companies from over 100 countries have joined Salesforce in the Pledge 1% movement. Combined, they have given the equivalent of more than $1 billion in time, equity, and product.

11. What is Salesforce’s economic impact?

A recent IDC study looked at the economic impact of cloud computing in terms of the revenues it creates and jobs generated by those revenues. 

The study showed that by 2026, Salesforce and its ecosystem of partners will: 

  • Create 9.3 million new jobs 
  • Bring $1.6 trillion in new business revenue

And, for every $1 Salesforce makes, partners will make $6.19.

12. How big is Salesforce’s Trailblazer Community? 

The Trailblazer Community is a network of 15 million people across the Salesforce ecosystem who help each other learn new skills and succeed with Salesforce. Salesforce celebrates Trailblazers — pioneers, innovators, and lifelong learners. One such Trailblazer is Tony Nguyen, who went from a laid-off restaurant manager to earning a Golden Hoodie, one of the highest honors in the Salesforce Trailblazer Community, given to those who exemplify inspiration and innovation. 

To become certified in Salesforce, anyone can start by checking out Trailhead, the free online learning platform that more than 3.9 million people have used to learn Salesforce skills and connect with other learners on the Trailblazer Community.

Trailblazers strike a pose with Salesforce characters Astro and Einstein at Dreamforce 2021 in San Francisco.

More information

Learn about the history of Salesforce.  

Astro

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