As businesses begin to reopen in the wake of the COVID-19 crisis, adjusting to our new normal safely is a top priority for organizations around the world. That’s why last month, Salesforce announced Work.com — a suite of technology solutions and resources to help business and community leaders reopen safely and respond efficiently to the unprecedented challenges posed by the pandemic.
Today, we are excited to announce a new Work.com collection page on Salesforce AppExchange — the world’s leading enterprise cloud marketplace — consisting of solutions built by our inaugural Work.com ecosystem partners, including Fusion Risk Management, ComplianceQuest, Traction Guest, Accenture, Deloitte and PwC. These solutions are currently available on AppExchange, and integrate directly into the Work.com Command Center, which is generally available today.
With this Work.com collection page, customers will have access to many different solutions to help address their specific needs as they return to the workplace.
Manage business continuity and risk management plans with resilience essentials for Work.com by fusion risk management
Reacting to the global pandemic can be too costly and disruptive for many organizations—making it more important than ever for businesses to implement effective risk management and business resilience programs to ensure a better response to the next wave of challenges.
Resilience Essentials for Work.com, available here on AppExchange, is designed to enable enterprise organizations across industries to address their risks, achieve resilience, know their suppliers, protect their people, maintain their operations and deliver on their commitments on the heels of disruptive events.
Manage supply chains with Supplier Readiness for Work.com by ComplianceQuest
Organizations globally are relying on supply chain partners to support all or portions of their product and service needs. Having a system of engagement that allows organizations to collaborate with supply chain partners to manage their product’s quality, safety and compliance can help businesses achieve their return to the workplace initiatives.
Supplier Readiness for Work.com, available here on AppExchange, is built to help customers manage regulatory compliance controls and protocols; audit tracking for operational factors, quality, safety and compliance; and manage supply chain readiness with active review of supply chain certification, vendor management and conformance.
Manage people on site with Traction Guest visitor and Employee Management System for Work.com by Traction Guest
As employees around the world begin returning to the workplace, managing visitors and employees on-site requires an entirely new set of protocols to keep the workforce safe.
Traction Guest provides organizations with a single place to secure, manage and govern the entire lifecycle of visitor and employee operations. The Traction Guest Visitor and Employee Management System, available here on AppExchange, provides a system for managing visitors and employees via custom flows that enable best practices for employee re-entry.
The solution provides proactive screening and safety education before individuals set foot on premises and equips companies with an automated point of entry for efficient, contactless physical security that can mitigate health and safety risks. Its touchless sign-in capability lets companies invite and pre-screen both visitors and employees before they access a workplace while managing unscheduled, walk-up visits, securely validating a person’s identity when on-site.
Tap into industry and business expertise with Salesforce consulting partners
As customers build their reopening strategies, they can connect with our inaugural Work.com industry and business transformation specialists Accenture, Deloitte and PwC for their digital transformation needs—all live today within the Work.com collection page on Salesforce AppExchange. Beyond traditional consulting services, these listings link to solutions built by these Global Strategic Consulting partners that extend Work.com, including:
- Accenture’s Industry X.0 Digital Worker Platform (DWP) offers intelligent resource management capabilities for businesses in the commercial sector, connecting pre-entry screening results with facility access management to support wellness compliance. Physical distance tools further power Work.com Contact Tracing by supporting rapid identification and notification of potential workplace exposures. DWP also provides insights to reduce workplace risks caused by worker density, flow, behaviors or schedule and integrates with Work.com Shift Management solutions to enhance space planning and staggered arrival management.
- Deloitte Digital’s ConvergeHEALTH™ Connect for Crisis Response includes functionality to give government health agencies and health care providers the capabilities to remotely triage, manage and support the treatment of quarantined or recovering patients. In addition, ConvergeHEALTH™ MyPath™ to work can help employers manage employee health by integrating Work.com with Deloitte’s MyPath™ Work Connected Colleague Hub and mobile applications, in order to cultivate richer employee health insights that inform an employer’s workplace health decisions.
- PwC’s Cleaning and Safety Support App is a mobile app designed to provide users with an intuitive way to ensure that an organization’s physical working spaces are ready for getting back to business, including: rapid data collection and location cleaning scores, in addition to employee coordination and transparent tracking by department or sector to enable a safe return to work—all integrated within the Work.com Command Center.
The AppExchange Work.com collection page is an expansion of the AppExchange COVID-19 Resource for Businesses—a dedicated resource page with more than 100 solutions built by partners and Salesforce Labs designed to help customers navigate this challenging time.
Be sure to keep an eye on both the AppExchange Work.com collection page and the AppExchange COVID-19 Resource for Businesses for updated partner-built solutions and consulting listings that can help businesses transform in response to COVID-19. We’ve also released new Trailhead learning content to guide companies and individuals as they navigate the new normal of work.
Solutions are provided by the partners indicated above. Each customer should undertake its own evaluation of the solutions to determine whether they are suitable for their specific business needs. For more information on these partner solutions, visit the applicable partner’s AppExchange listing.