Artificial Intelligence
Customer 360
Artificial Intelligence
Unleashing an AI Revolution: Inside Salesforce’s Decade-Long Journey
Artificial Intelligence
AAA – The Auto Club Group Advances Its Generative AI-Ready Digital Strategy with Salesforce
Digital Transformation
Salesforce Unveils Marketing GPT and Commerce GPT to Personalize Every Campaign and Shopping Experience with Generative AI
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Customer Success
How Salesforce Helped McLaren Racing Shift the Fan Experience into High Gear
Customer Engagement
Air India Chooses Salesforce to Transform the Passenger Experience
Customer 360
Trailhead Coach Paves New Paths to Salesforce Ecosystem Jobs
Artificial Intelligence
Salesforce CMO on Today’s C-Suite Priorities, Customer Centricity, and Generative AI
Equality
Salesforce Products Get More Inclusive with New Gender Identity and Pronoun Data Options
Digital Transformation
Salesforce Recognized as a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms
Customer 360
Salesforce Research Reveals Organizations Today Use Over 1,000 Applications – But 70% Remain Disconnected from One Another and the Core Business
Customer Service and Support
Nearly 80% of High-Performing Field Service Organizations Use AI — Here’s What Else They’re Doing Right
Digital Transformation
Organizations See Nearly 300% Return on Investment with Salesforce Marketing Cloud, Research Reveals
Commerce
Walmart Commerce Technologies and Salesforce Are Teaming Up to Unlock Local Fulfillment and Delivery Solutions for Retailers
Commerce
Salesforce Unveils Commerce Innovations to Help Organizations Across Industries Streamline Operations, Maximize Revenue, and Drive Loyalty
Digital Transformation
Salesforce Spring ’23 Release — Here’s What’s New