Salesforce Newsroom UKI - Salesforce

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Agentic AI's Impact on the Workforce.

Artificial Intelligence

HR Leaders to Redeploy a Quarter of Their Workforce as Agentic AI Adoption Expected to Grow 327% by 2027

May 06, 2025

Agentforce for Field Service Announcement

Agents

Salesforce Brings Agentic AI to the Field Service Sector to Tackle Scheduling, Reporting, and On-the-Job Troubleshooting

Apr 09, 2025

Man sits at laptop.

Digital Transformation

Salesforce AI Research Delivers New Benchmarks, Guardrails, and Models to Make Future Agents More Intelligent, Trusted, and Versatile

May 01, 2025

Connected Shopper 2025

Digital Transformation

79% of UK Retailers Say AI Agents Will Be Essential to Compete

Mar 24, 2025

Linked Tile_ The Adecco Group and Salesforce Form Strategic Partnership to Define Agent-First Organizations

Agents

The Adecco Group Launches a New Company, Powered by Salesforce, to Enable Businesses to Integrate Human and Digital Talent Seamlessly

Mar 27, 2025

Agentforce 2dx News Announcement

Digital Transformation

Salesforce Launches Agentforce 2dx with New Capabilities to Embed Proactive Agentic AI into Any Workflow, Create Multimodal Experiences, and Extend Digital Labor Throughout the Enterprise

Mar 05, 2025

Agent Exchange

Digital Transformation

Salesforce Launches AgentExchange: the Trusted Marketplace for Agentforce

Mar 04, 2025

McGill and Partners Becomes the First in the London Market to Leverage Agentforce

Customer Success

McGill and Partners Works with Salesforce to Become the First London Market Broker to Leverage Agentic AI Capabilities

Feb 17, 2025

Salesforce: Agentic AI Will Reshape the Workforce

Agents

How Digital Labor Will Reshape the Enterprise

Feb 12, 2025

agents of change

Agents

Watch Agents of Change: How London Can Become the World’s AI Capital

Feb 05, 2025

Latest News & Insights

Agentforce Flexible Pricing News

Digital Transformation

Salesforce Introduces New Flexible Agentforce Pricing to Accelerate the Digital Labor Revolution

Image of Salesforce and Convergence.ai logos.

Agents

Salesforce Signs Definitive Agreement to Acquire Convergence.ai

Man at laptop reads about IT Security Stats for 2025

Digital Transformation

New Research Finds Strong Data Foundation and Governance Capabilities Key to Businesses Securely Implementing Agentic AI

Agentic AI for Tariffs

Artificial Intelligence

Amid Global Trade Turmoil, an AI Agent Can Help Businesses Respond

Life Sciences Cloud Partnerships

Digital Transformation

Salesforce Unveils Life Sciences Partner Network to Accelerate Digital Labor and Data Programs

More News & Insights

Media Resources

Executive Leadership

Investor Relations

Research Reports

Customer Success Stories

SharkNinja Uses Agentforce for Customer Service

Agents

SharkNinja Powers Up Global Customer Service with Agentforce

Jan 14, 2025

Customer Success

Tottenham Hotspur and Salesforce partner to enhance digital fan experience and provide employment opportunities for young people

McGill and Partners Becomes the First in the London Market to Leverage Agentforce

Customer Success

McGill and Partners Works with Salesforce to Become the First London Market Broker to Leverage Agentic AI Capabilities

Agentic AI is a new labor model, new productivity model, and a new economic model.

Marc Benioff

Chair, CEO & Co-Founder, Salesforce

From How Digital Labor Will Reshape the Enterprise

Salesforce: Agentic AI Will Reshape the Workforce

More News & Insights

Agentic AI's Impact on the Workforce.

Artificial Intelligence

HR Leaders to Redeploy a Quarter of Their Workforce as Agentic AI Adoption Expected to Grow 327% by 2027

May 06, 2025

Announcing Agentforce for HR Service

Digital Transformation

Salesforce Launches Agentforce for HR Service to Make Employee Support Easy for Everyone

May 06, 2025

Man sits at laptop.

Digital Transformation

Salesforce AI Research Delivers New Benchmarks, Guardrails, and Models to Make Future Agents More Intelligent, Trusted, and Versatile

May 01, 2025

Salesforce mascot Agent Astro poses inside a graph chart.

Digital Transformation

These Are the 4 Personas Shaping Consumer Demand for Agentic AI, According to Salesforce Research

Apr 23, 2025

Agentforce Customer Support Lessons Learned.

Artificial Intelligence

Lessons from 500,000 Agentforce Customer Conversations – How AI Drives Empathy and Efficiency

Apr 22, 2025

Screen images of Data Cloud.

Artificial Intelligence

Record-Breaking Growth: Data Cloud & AI Annual Recurring Revenue Reached the $900M Milestone in FY25, Proving Data Cloud’s Role as the Intelligent Activation Layer for Enterprise AI

Apr 16, 2025

Salesforce Redefines Business Intelligence with Tableau Next Announcement

Artificial Intelligence

Salesforce Redefines Business Intelligence with Tableau Next: AI Agents Transform How Businesses Turn Data into Action

Apr 15, 2025

Survey: Leaders Trust in Business Data

Artificial Intelligence

Insight vs. Instinct? Under Increased Pressure, Leaders Grapple with Data Skepticism in Decision-Making

Apr 15, 2025

Research: Consumers are ready for AI agents

Artificial Intelligence

Consumers Are Ready for AI Agents. Are Businesses?

Apr 14, 2025

Agentforce for Field Service Announcement

Agents

Salesforce Brings Agentic AI to the Field Service Sector to Tackle Scheduling, Reporting, and On-the-Job Troubleshooting

Apr 09, 2025

Paul O'Sullivan

Artificial Intelligence

Salesforce UKI CTO on the Agentic AI Opportunity for UK Businesses

Apr 04, 2025

Salesforce in the News

Salesforce wants to help shoppers track down the purchase of their dreams

Boost for UK tech as Salesforce pledges £3.2bn investment

Salesforce Connections – how PacSun connects to Generation Z consumers, and stands out amidst retail giants

Salesforce is bringing generative AI to CRM, pledges huge investment

Data Cloud

Empower teams to engage customers, at every touchpoint, with relevant insights and contextual data in the flow of work.

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