Artificial Intelligence
Artificial Intelligence
Salesforce Launches Next Generation of Einstein, Bringing a Conversational AI Assistant to Every CRM Application and Customer Experience
Artificial Intelligence
How Salesforce’s AI Research Is Shaping CRM, Society, and the Future
Artificial Intelligence
Quintessentially Accelerates Global Membership Growth with Salesforce
Artificial Intelligence
New AI Usage Data Shows Who’s Using AI — and Uncovers a Population of ‘Super-Users’
Artificial Intelligence
Transparency Can Help UK Businesses Solve AI ‘Trust Gap’ with Customers – Salesforce Report
Digital Transformation
Introducing Slack AI, Slack Lists, and New Automation Capabilities that Boost Productivity and Transform How Teams Work
Artificial Intelligence
Third of UK Shoppers Keen to Use Generative AI for Purchase Inspiration – Salesforce Report
Artificial Intelligence
Chief Scientist for Salesforce AI Offers a Glimpse into the Future of Generative AI
Artificial Intelligence
Heathrow Airport Boosts Customer Satisfaction and Revenue with Salesforce
Latest News & Announcements
Digital Transformation
Salesforce Recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for Sales Force Automation Platforms
Artificial Intelligence
Salesforce Signs Definitive Agreement to Acquire Airkit.ai
Sustainability
Salesforce Unveils Climate Finance Playbook; Grants $8.3M to Climate Justice and Nature Nonprofits
Artificial Intelligence
Global Trading Platform eToro Invests in Salesforce Data, AI, and CRM
Customer Success
Lamborghini Streamlines Multiple Apps and Disparate Data as Salesforce Tech Stacks Up
Spotlight
News
The latest on how Salesforce is bringing AI to every CRM application and customer experience.
Digital Transformation
New Study: Salesforce AI Economy to Create a Net Gain of 11.6M Jobs, $2.02T in Business Revenues
Digital Transformation
Introducing Slack AI, Slack Lists, and New Automation Capabilities that Boost Productivity and Transform How Teams Work
Artificial Intelligence
Salesforce Gives $20M to Education, Expanding Pathways into Tech and AI Careers
Insights
Executive perspectives, original research, and the stories behind the news from the world’s #1 AI CRM.
Customer Stories
How Salesforce customers are applying AI, data, and CRM to connect with their customers in new ways.
Artificial Intelligence
‘True Equity’: Why a Trailblazer Left His Six-Figure Job to Start a Nonprofit
Artificial Intelligence
How Salesforce Develops Ethical Generative AI from the Start
Artificial Intelligence
Global Trading Platform eToro Invests in Salesforce Data, AI, and CRM
Stakeholder Capitalism
Salesforce Execs Share What to Expect at the UN General Assembly and Climate Week
Customer Success
Lamborghini Streamlines Multiple Apps and Disparate Data as Salesforce Tech Stacks Up
Artificial Intelligence
Watch: The Biggest News from Dreamforce 2023 in 3 Minutes
Salesforce in the News
Sky News
Boost for UK tech as Salesforce pledges £3.2bn investment
Diginomica
Salesforce Connections – how PacSun connects to Generation Z consumers, and stands out amidst retail giants
TechRadar Pro
Salesforce is bringing generative AI to CRM, pledges huge investment
Enterprise Times
Salesforce unveils Marketing GPT and Commerce GPT to personalise shopping experience