Customer Service and Support
How Three Companies from Radically Different Industries Are Humanizing the Customer Experience with Salesforce
Analytics
New Salesforce Service and Marketing Innovations Use Trusted Data and AI to Humanize Customer Interactions
Health and Safety
Salesforce Introduces Marketing and Commerce Cloud Features Designed to Deliver Secure, Personalized Digital Health Experiences
Awards and Recognition
Salesforce Named to World’s Most Ethical Companies List for 13th Time
Commerce
Salesforce Report Shows Consumer Spending Dips 5% — Inflation Persists
Company Culture
Juan Perez to Join Salesforce as Chief Information Officer
Customer Success
How Top Organizations Embrace a Digital-First Future with Salesforce
Artificial Intelligence
Can AI Predict When a Telecom Customer Will Churn? Salesforce’s Communications Cloud GM Says Yes.
Automation
Salesforce and AWS Deliver Offering That Helps Content Distributors Easily Deploy, Scale and Personalize High-Quality Video Streaming Subscriptions
Company Culture
Salesforce Establishes Sustainability as a Core Company Value; Launches Net Zero Cloud 2.0 Globally
Awards and Recognition
Salesforce AppExchange Named a Leader in Marketplaces For SaaS Sourcing
Stakeholder Capitalism
Salesforce and New Brand Partner and Advisor Matthew McConaughey Debut #TeamEarth Campaign, a Rallying Cry to Build a Better Future Together