Salesforce Newsroom - Salesforce

Salesforce and Informatica Empowers AI Agent Reasoning

Cyber Week AI Sales

Commerce

Salesforce Data: AI and Agents Propel Cyber Week to Record $336.6B in Global Spend

Dec 05, 2025

2026 Predictions

Agentic Enterprise

The Future of AI Agents: Top Predictions and Trends to Watch in 2026

Nov 25, 2025

Professional young woman with glasses working at a laptop.

Agents

How Entry-Level Jobs Are Being Reimagined in the Agentic AI Era

Nov 26, 2025

How AI Agents Can Reshape the Modern Enterprise

Agentic Enterprise

Beyond the Org Chart: How AI Agents Could Finally Reshape the Modern Enterprise

Nov 21, 2025

Agentforce Astro

Agentic Enterprise

Test, Learn, Iterate: Lessons from Five Real-World Agentforce Rollouts

Nov 06, 2025

Srini Tallapragada, President and Chief Engineering & Customer Success Officer discusses why AI pilots fail

AI

Why 95% of AI Pilots Fail — and What the Other 5% Do Differently

Nov 12, 2025

Businesses Share How They Use AI to Meet People Where They Are

Customer Success

How Businesses Use AI to Meet People Where (and When) They Are

Nov 03, 2025

AUM Biotech on Agentforce and SDR Agent

AI

How a Small BioTech Firm is Using Agentic AI to Take on Industry Giants

Sep 18, 2025

Customer Success

Williams-Sonoma, Inc. Deploys Salesforce Agentforce 360 Across Its Brand Portfolio, Elevating Its Premium Customer Support and Experiences to the Next Level

Oct 14, 2025

Vonage Taps Salesforce Agentforce and Data Cloud for Sales and Service

Customer Success

Vonage Advances Agentic Enterprise Transformation with Salesforce to Lead in Customer Value Creation

Oct 08, 2025

Latest News & Insights

Salesforce Exec on Getting Engineers to Use A

AI

How We Got Our Engineers Using AI — Without Breaking Everything

Salesforce and Informatica Empowers AI Agent Reasoning

Agents

Giving AI a Memory: Salesforce and Informatica Empower Your AI Agents to Reason Accurately and Take Action You Trust

Cyber Week AI Sales

Commerce

Salesforce Data: AI and Agents Propel Cyber Week to Record $336.6B in Global Spend

AstraZeneca selects Agentforce Life Sciences for healthcare engagement

Customer Success

Salesforce’s Agentforce Life Sciences Selected by AstraZeneca as Its Unified Global Platform to Help Transform Customer Engagement

Agents

UK Police Forces Transform Citizen Support with ‘Bobbi’, an AI Agent Built on the Agentforce 360 Platform

More News & Insights

Media Resources

Executive Leadership

Investor Relations

Research Reports

More Customer Success Stories

Agentforce Astro

Agentic Enterprise

Test, Learn, Iterate: Lessons from Five Real-World Agentforce Rollouts

Nov 06, 2025

Businesses Share How They Use AI to Meet People Where They Are

Customer Success

How Businesses Use AI to Meet People Where (and When) They Are

Nov 03, 2025

AUM Biotech on Agentforce and SDR Agent

AI

How a Small BioTech Firm is Using Agentic AI to Take on Industry Giants

Sep 18, 2025

Customer Success

Williams-Sonoma, Inc. Deploys Salesforce Agentforce 360 Across Its Brand Portfolio, Elevating Its Premium Customer Support and Experiences to the Next Level

Oct 14, 2025

Customer Success

How a Texas Boomtown Used AI to Reinvent City Government

Featured Stories

Agents

From Pilot to Playbook: What We Learned from Our First Year Using Agentforce

Srini Tallapragada, President and Chief Engineering & Customer Success Officer discusses why AI pilots fail

AI

Why 95% of AI Pilots Fail — and What the Other 5% Do Differently

Nov 12, 2025

Screenshots displaying different AI Agent interactions.

Agentic Enterprise

How Much Free Will Should Your AI Agents Have?

Oct 13, 2025

Woman utilizing AI Voice Agent features on her cellphone.

Agents

How Voice AI Is Reshaping the $135 Billion Call Center Industry

Oct 14, 2025

Agentic Enterprise architecture

Agentic Enterprise

Why CIOs Must Architect for the Agentic Enterprise

Oct 13, 2025

Latest Research

84%

84% of data and analytics leaders say their data strategies need a complete overhaul before their AI ambitions can succeed.

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State of Data and Analytics

67%

67% of data and analytics leaders feel pressure to implement AI quickly.

Show more …

State of Data and Analytics

89%

89% of data and analytics leaders with AI in production say they’ve experienced inaccurate or misleading AI outputs.

Show more …

State of Data and Analytics

As a very small company with ambitious dreams… AUM BioTech benefits immensely from Agentforce and how Salesforce is giving small businesses a fighting chance to compete in this fast-paced, competitive environment.

Veenu Aishwarya

CEO, AUM BioTech

From How a Small BioTech Firm is Using Agentic AI to Take on Industry Giants

AUM Biotech on Agentforce and SDR Agent

More News & Insights

FY26 Q3 Financial Results

Earnings

Salesforce Delivers Record Third Quarter Fiscal 2026 Results Driven by Agentforce & Data 360

Dec 03, 2025

Salesforce, AWS Deepen Collaboration to Launch Agentforce 360 for AWS

Salesforce Partners

Salesforce and AWS Deepen Collaboration to Launch Agentforce 360 for AWS, Driving Faster, Safer AI Success for Enterprises

Dec 03, 2025

Salesforce FY26 Q3 Highlights

Agentic Enterprise

Salesforce Quarterly Highlights: FY26 Q3 Product Releases and Corporate Announcements

Dec 02, 2025

Teacher and elementary students gather around a table with their workbooks.

Philanthropy

Service in Action: Salesforce Drives Giving Tuesday Impact Across the World

Dec 02, 2025

Salesforce Introduces Agentforce Nonprofit

Agents

Salesforce Introduces Agentforce Nonprofit with New AI Agents to Empower Staff, Drive Fundraising, and Maximize Mission Delivery

Dec 02, 2025

Professional young woman with glasses working at a laptop.

Agents

How Entry-Level Jobs Are Being Reimagined in the Agentic AI Era

Nov 26, 2025

Creative graphic with icons of cartoon agents communicating.

Agents

The A2A Semantic Layer: Building Trust into Agent-to-Agent Interaction

Nov 25, 2025

2026 Predictions

Agentic Enterprise

The Future of AI Agents: Top Predictions and Trends to Watch in 2026

Nov 25, 2025

How AI Agents Can Reshape the Modern Enterprise

Agentic Enterprise

Beyond the Org Chart: How AI Agents Could Finally Reshape the Modern Enterprise

Nov 21, 2025

Main stage at Agentforce Success for All in Oakland

AI

In Push to Democratize Agentic AI, Salesforce Launches ‘Agentforce Success for All’ Event in Oakland

Nov 20, 2025

Exterior view of the United States capitol building.

Awards and Recognition

Salesforce Named a Leader in IDC MarketScape for National Civilian Government AI-Powered Personalized Digital Experiences

Nov 20, 2025