Teams with Dell for S3

SAN FRANCISCO, Calif. - June 23, 2003 -®, the world leader in delivering software-as-service, today announced an alliance with Dell (NASDAQ: DELL) to provide Dell users with S3, the strongest, smartest and simplest way yet to manage customer relationships — without software. S3 will be featured as an on-demand application on Dell's small business solutions Web site later this year. In addition, Dell PowerEdge™ servers will power S3, delivering more than 100 million transactions per month.

"Dell and S3 deliver powerful solutions for companies that depend on long-lasting relationships with customers," said Frank Muehleman, senior vice president and general manager of Dell's Small and Medium Business Division. "The scalability, reliability, price and performance benefits of Dell standards-based systems will help deliver secure CRM to its growing customer base."

"We are pleased to introduce the power of S3 to Dell customers," said chairman and CEO Marc Benioff. "At the same time, Dell high-performance solutions help ensure that S3, our most exciting release to date, can support more than 100 million transactions per month quickly, securely and reliably. This is a great example of two companies working together to provide customers the resources they need to make their business a success."

More than 40 Dell PowerEdge servers running Red Hat Linux have been installed in's data center to support the new S3 CRM service. Dell's direct model and ease of purchase and implementation have helped standardize on an Intel-based platform while driving down total cost of ownership. is standardized on Dell desktops and servers worldwide.

"Dell Xeon-based servers running Red Hat Linux are well-suited to our on-demand architecture and meet our high scalability and reliability demands," said CIO Jim Cavalieri. S3 allows the scalable, secure management of sales force automation, campaign management, customer service and support, as well as documents and files. S3 is built on sforce, the new client/service application system, allowing it to be easily customized by tools from BEA (NASDAQ: BEAS), Borland, and Microsoft (NASDAQ: MSFT). The new Integration Server powered by TIBCO (NASDAQ: TIBX), available to S3 customers, offers integration with almost every corporate system including SAP (NYSE: SAP), Oracle (NASDAQ: ORCL), PeopleSoft (NASDAQ: PSFT), and Siebel (NASDAQ: SEBL) applications. The culmination of more than four years of development, $100 million in research and infrastructure investment, and the addition of over 100 new features, S3 will be deployed immediately by 6,700 customers to 93,000 users worldwide in 10 languages instantaneously, without the substantial cost, resource, and time investment associated with new releases of conventional enterprise software.

For more S3 product details, see related release and visit

About is the world’s largest provider of customer relationship management (CRM) software. For more information about (NYSE: CRM), visit:

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase applications should make their purchase decisions based upon features that are currently available. has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit, or call 0800 0921223 .