SAN FRANCISCO, Calif. - June 23, 2003 - Salesforce.com®, the world leader in delivering software-as-service, today announced an alliance with Dell (NASDAQ: DELL) to provide Dell users with salesforce.com S3, the strongest, smartest and simplest way yet to manage customer relationships — without software. Salesforce.com S3 will be featured as an on-demand application on Dell's small business solutions Web site later this year. In addition, Dell PowerEdge™ servers will power salesforce.com S3, delivering more than 100 million transactions per month.
"Dell and salesforce.com S3 deliver powerful solutions for companies that depend on long-lasting relationships with customers," said Frank Muehleman, senior vice president and general manager of Dell's Small and Medium Business Division. "The scalability, reliability, price and performance benefits of Dell standards-based systems will help salesforce.com deliver secure CRM to its growing customer base."
"We are pleased to introduce the power of salesforce.com S3 to Dell customers," said salesforce.com chairman and CEO Marc Benioff. "At the same time, Dell high-performance solutions help ensure that salesforce.com S3, our most exciting release to date, can support more than 100 million transactions per month quickly, securely and reliably. This is a great example of two companies working together to provide customers the resources they need to make their business a success."
More than 40 Dell PowerEdge servers running Red Hat Linux have been installed in salesforce.com's data center to support the new salesforce.com S3 CRM service. Dell's direct model and ease of purchase and implementation have helped salesforce.com standardize on an Intel-based platform while driving down total cost of ownership. Salesforce.com is standardized on Dell desktops and servers worldwide.
"Dell Xeon-based servers running Red Hat Linux are well-suited to our on-demand architecture and meet our high scalability and reliability demands," said salesforce.com CIO Jim Cavalieri.
Salesforce.com S3 allows the scalable, secure management of sales force automation, campaign management, customer service and support, as well as documents and files. Salesforce.com S3 is built on sforce, the new client/service application system, allowing it to be easily customized by tools from BEA (NASDAQ: BEAS), Borland, and Microsoft (NASDAQ: MSFT). The new salesforce.com Integration Server powered by TIBCO (NASDAQ: TIBX), available to salesforce.com S3 customers, offers integration with almost every corporate system including SAP (NYSE: SAP), Oracle (NASDAQ: ORCL), PeopleSoft (NASDAQ: PSFT), and Siebel (NASDAQ: SEBL) applications. The culmination of more than four years of development, $100 million in research and infrastructure investment, and the addition of over 100 new features, salesforce.com S3 will be deployed immediately by 6,700 salesforce.com customers to 93,000 salesforce.com users worldwide in 10 languages instantaneously, without the substantial cost, resource, and time investment associated with new releases of conventional enterprise software.
For more salesforce.com S3 product details, see related release and visit http://www.salesforce.com.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/uk/, or call 0800 0921223 .