Why It’s Time To Redefine Customer Experience in Financial Services
The financial services industry needs to get more personal with customers in order to excel in the new normal. Here’s why.
Andrew is SVP Strategic Customer Advisor at Salesforce. He has more than 26 years of experience in financial services with NYSE Euronext and CIT, reporting to the CEO as Chief Administrative Officer. Andrew led large transformations and integrations at both institutions. Between those two companies, he was responsible for all of Operations, HR, Marketing, Customer Onboarding, and other functions.
The financial services industry needs to get more personal with customers in order to excel in the new normal. Here’s why.
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