Carl Gayle
author title Senior Manager, Product Marketing MyCarl Gayle is a Senior Product Manager at Salesforce SMB and Growth, where he specialises in scaling CRM solutions and optimising Salesforce Suites. With a focus on making enterprise-grade tools accessible to growing companies, Carl writes about digital transformation, customer relationship strategy, and democratising AI-driven insights.
Historically, artificial intelligence (AI) seemed exclusive to large corporations with extensive IT resources. That has changed. Salesforce Suites — the leading customer relationship management (CRM) platform for growing teams — now includes built-in…
Learn what agentic AI is and how it can help your small business run more smoothly and efficiently.
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