AI agents need a structured metadata map to make sense of how information is connected so they can generate meaningful outcomes.
Discover the skills we leverage on our Agentforce team at Salesforce. See how they can help your team provide outstanding customer experiences.
Ready to build your AI skills? Here’s an easy-to-follow guide that lets you learn at your own pace.
Using AI in the C-suite helps you hone your strategic vision and signals to employees that AI use isn’t optional, but expected. Here’s how.
What it really means to start working with AI — less about replacement, more about reimagining teamwork.
The future of customer service will be a dynamic collaboration between AI and humans. Here’s how forward-thinking companies can stay ahead.
Discover how we used high-quality data and smart guardrails to set up our AI Agent to be a game-changer for customer service.
AI agents are a new type of end user that needs agent-friendly design so they can interact with your business and generate valuable outcomes.
A complete AI system is cohesive and scalable, and integrates data, AI, and action to deliver concrete business outcomes.
