Tomorrow’s AI agents won’t just execute tasks — they’ll listen, see, and learn your preferences. They'll even manage and coordinate with other agents to get work done.
From Internet Wild West to Agent Interoperability Picture this: It’s 1981. In a university computer lab, a researcher sits before a glowing green terminal, attempting to access data from another institution. After hours…
Emotive AI — which recognizes how you feel, not just what you want — will define the next era of customer experience.
Check out these customer testimonial strategies to boost your growing business.
By fostering a culture of learning and accountability around accessibility, organisations stay ahead of the curve as expectations and best practices evolve.
Earlier this year, while shopping for fishing equipment for my annual trout fishing excursion, I was struck by an egregiously missed marketing opportunity from my favourite brand of fishing gear. There was no…
Learn how to deliver healthcare that moves at the speed of life with insights from the Health Keynote at Dreamforce 2025.
Learn how to measure the value (and maximise revenue) over the entire customer lifecycle.
