Earlier this year, while shopping for fishing equipment for my annual trout fishing excursion, I was struck by an egregiously missed marketing opportunity from my favourite brand of fishing gear. There was no…
For years, organisations relied on static dashboards, reports, and human interpretation to make decisions. AI agents are collapsing the gap between insight and action.
We sat down with Salesforce’s Director of IT for Product Management, Harini Woopalanchi, for an inside look at how internal teams at Salesforce securely build, test, and deploy AI agents.