
Lisa Lee
author title Contributing Editor, SalesforceLisa Lee is a contributing editor at Salesforce. She has written about technology and its impact on business for more than 25 years. Prior to Salesforce, she was an award-winning journalist with Forbes.com and other publications.

Browsing and searching puts the onus on users to find what they need on your site. What if the website came to them?
By prioritising agentic AI like Agentforce, innovative companies are rewriting the rules of work, innovation, and scale.
AI changes our understanding of responsibility for decisions and actions gone wrong.
AI plays a key role in personalised customer experiences. But a data platform that connects the dots between every data point is the real hero.
Here are five industry-specific examples of how an AI copilot can make your work life easier.
Schneider Electric has done what many companies have found difficult: get a return on an AI investment. Their approach can work for your generative AI plans.
High performers spend more than 20% of their digital budgets on AI, but that’s just the beginning. Here’s what you can learn from companies leading the pack.
The skills that businesses need to put AI to work are lagging. But you can get the skills you need. Here’s how.