An invitation-only event to inspire and ignite your success

Leaders’ Summit at Salesforce World Tour

Your VIP Experience
Tuesday, 6 March 2018
International Convention Centre Sydney
Registration is now closed. Please contact if you have any questions.
The Leaders’ Summit at Salesforce World Tour is an invite-only experience where Australia and New Zealand’s leading C-Suite and senior executives can build relationships and uncover new strategies to reinvent their organisations. It’s an opportunity to explore the latest technologies changing the way we connect with customers and drive competitive advantage.

Inspirational Trailblazers will share how leaders can leverage technologies such as AI to stay at the forefront of innovation and accelerate growth. A thought-provoking Futures LAB will delve into the implications of a world characterised by explosive connectivity, speed and disruption. More intimate roundtables will spur discussion on how organisations can supercharge growth and create more personal brand experiences.

As part of our Leaders' Summit experience, you will also have access to our Leaders’ Lounge, a place you can retreat to throughout the day for networking and refreshments.

Don’t miss this exclusive experience which will also secure you a VIP seat at the World Tour keynote with Stephanie Buscemi, Executive Vice President, Product and Solutions Marketing at Salesforce.

We hope to see you there for an incredible day of inspiration and fun.


We’re delighted to offer you exclusive access to our Leaders’ Lounge. We will be serving a light breakfast and refreshments throughout the day. We encourage you to use this space to engage in discussion with your industry peers, and to build new relationships with executives from across Australian industry. 
We are pleased to offer you a VIP viewing of this year’s keynote speaker, Stephanie Buscemi Executive Vice President, Product and Solutions Marketing, Salesforce. In the keynote, you’ll hear how customers can use the Customer Success Platform to create connected customer experiences, learn new skills, innovate at their companies, and shape the future. Hear from Stephanie about how brands like AMP, Adidas, 21st Century Fox, and Starlight Children’s Foundation are using the latest Salesforce innovations - including Trailhead, Einstein AI, Lightning, and IoT - to blaze a new trail to customer success.
The executive lunch is a great opportunity to meet other industry leaders and share unique experiences and perspectives. During lunch we will run an exclusive panel focused on Reinventing business: Emerging technologies and strategies to drive competitive advantage. With the fourth industrial revolution upon us - technology is revolutionising our industries and the way we connect with customers, and drive growth at a speed and acceleration we have never seen before. How will AI impact the way we work? The speed at which we respond? How can it offer a competitive advantage? Is it real? How do we use it today in the way we lead our organisations? How do we keep pace with the new technologies such as crypto currency? How do we work out what is real and when to respond?
We’re thrilled to invite you to select and actively participate in a Salesforce Futures LAB or small executive roundtable discussion with your peers and industry experts. For more details on Futures LAB and Roundtables please click here. Alternatively, use this time to network or to explore the broader Salesforce World Tour event.
We invite you to enjoy drinks and refreshments and build new industry relationships in the Leaders' Summit Lounge.
Please continue to enjoy refreshment in Leaders' Lounge or enjoy a festive end to your day by joining us at the Salesforce World Tour closing party.  

Speaker and Panelists include:


Futures LAB and Executive Roundtables

Futures LAB: The Future of the Organisation

The next decade will be a period of explosive connectivity characterised by speed and frequent disruption on an unprecedented scale. As the pace of change increases, how do you get your organisation to transform quickly and in the right ways - structurally and socially? How do you help your people cope and motivate them to acquire new behaviours? Organisations of the past relied on rigid structures and relationships to maintain control and get things done. But in the future world, where everything is distributed and infused with intelligence, will culture emerge as the new infrastructure? This Futures LAB explores the implications of the new reality and what you can do today to transform into an organisation of the future.

Sales Roundtable

Driving Growth & Productivity in Sales Organisations
The speed of change in the competitive and regulatory environments opens the door for companies to expand their competitive advantage with digital transformation. Please join your fellow executives to discuss how leading sales organisations are expanding their competitive advantage. Preliminary discussion topics include: leveraging artificial intelligence in sales and evolving to a B2B2C sales environment. We look forward to sharing best practices gaining peer to peer executive insight as we explore these trends to further your digital journey.

Service Roundtable

Service Executive Roundtable
Customers today are hyperconnected, mobile first, and more informed and empowered than ever. They expect personalised, unified conversations across all channels and with all parts of your organisation. Join fellow service leaders and Bill Patterson (SVP & GM, Service Cloud) to discuss how we can keep up with today's rapidly changing customer expectations. Share best practices and learn how top customer service organisations are empowering agents and adapting quickly to engage customers anywhere.

Marketing Roundtable

Marketing Executive Roundtable
Join fellow Marketing Leaders for a discussion on how you can exceed customer expectations by creating personalised brand experiences at every customer touchpoint, while driving measurable value and growth for your organisation.

The Venue


International Convention Centre (ICC), Sydney

14 Darling Drive,
Sydney, NSW 2000
See Map


We’d love to help you with any questions you might have or assistance you might need. Please call us on +61 2 9260 4696, or reach us by email at
Please note we will add updates to the agenda on this site, as they become available. The agenda may be subject to change.
The Leaders’ Summit is an invitation only executive program which will run in parallel with Salesforce World Tour Sydney. Due to the exclusive nature of this event, please note that this invitation is not transferable.