For customer service leaders wanting to make service a strategic advantage for their organisations by putting customers at the core, join us to hear how leading companies are disrupting their industries and blazing new trails with Salesforce for Service. Discover how the world’s #1 platform for customer service can help you transform your customer's experience. Use intelligence to power every conversation and new technologies such as AI, Bots and IoT to help Customer Service professionals drive productivity and reduce effort across their channels. Come network with fellow service leaders, learn best practices, hear from thought leaders, and connect with product experts. Topics covered include artificial intelligence, field service, creating engaging self-service communities, seamless digital engagement and contact centre best practices.