In 2016, I was a Salesforce admin who had fallen into the role unintentionally. Yet, I instantly connected with how the Salesforce Platform empowered me to collaboratively build innovative solutions for greater impact.
The true heart behind what makes Salesforce a tremendous platform for change, beyond just technology, was revealed to me when I met Salesforce’s own Marc Baizman. He encouraged me to commit to continuous learning, connect with others, give back, and not shy away from sharing — despite being a newbie and “social introvert”.
I took Marc’s advice to engage with the community and have never looked back! I discovered that the greatest superpower of the Trailblazer Community is the exchange of ideas, experiences, and skills. Sharing knowledge helps expand our understanding of the platform, inspires us to innovate, and builds our courage to speak up and contribute what we’ve learned.
I would love for every new Trailblazer to have AHA! moments like the one Marc shared with me, so here are four ways you can invest in continuous learning, get involved in the Trailblazer Community, and pay it forward.
1. Commit to continuous learning
Committing to your own continuous learning journey is perhaps the easiest of all for introverts because you’re in absolute control to choose your own adventure. In addition to gaining great skills and knowledge in an ever-evolving platform, continuous learning will help you discover what you’re most passionate about, so you can engage with peers.
2. Join online Collaboration Groups
I feel extremely fortunate to be an active member of our community of passionate and generous Trailblazers, both online and in person. Even though I’m a social introvert at heart, I constantly strive to push past my comfort zones and own my imposter syndrome.
The group provides a “virtual sandbox” for community members on the introvert spectrum and their allies to connect, empower, and support each other — whether it be online or in person at events. We now have a supportive space to share tips and suggestions for how we can achieve the most from these experiences.
The Introvert Sandbox is among thousands of active Collaboration Groups in the online community. They’re a great way to engage in conversations that interest you and connect on your terms with everyone from Salesforce Product Managers to peers with both shared and a variety of interests from around the world.
3. Attend Community Groups and Community Events
My advice to Trailblazers everywhere is to take the leap and attend Community Groups and events whenever possible, in person, or virtually. In all honesty, I was initially both overwhelmed and amazed by all the people and learning opportunities in the community. A series of “hello’s” and first steps only deepened my connection.
Like most pursuits in life, taking the first step and consistently showing up helped me on my journey from being a newbie to belonging as a contributing member of the community.
4. Pay it forward
The kindness and genuine care of our Trailblazer Community has had a profound impact on my life. The many people in the Salesforce ecosystem who share countless precious gifts of their time, encouragement, and talents inspire me on my continuous journey to learn and pay it forward along the way.
I especially enjoy celebrating the accomplishments of our community and sending encouragement when a journey does not go as planned.
The best way for introverts to pay it forward is to focus on sharing topics that resonate with you. Write a blog post, engage over social, or reach out to Community Group Leaders with an offer to present something you’re passionate about.
You are not alone
Introverts and extroverts unite! If you are an introvert, you are not alone. There are resources and wonderful people who want us to succeed, including at Trailblazer Community Groups and events of all sizes. If you are more extroverted, some of us introverts appreciate you saying “hello”, inviting us to join, and understanding when we need quiet time to recharge.
My greatest lesson learned to date is that anyone can be a Trailblazer who empowers, supports, amplifies, and connects with others for greater impact. Just remember to always reflect, listen, and brainstorm ways you can give back with the gifts you uniquely offer.