Veterans, transitioning service members, and military spouses bring extraordinary skills to the civilian workforce, but the path to employment is rarely straightforward. Now, the nonprofits that support them are using AI agents to scale access.
Salesforce is proud to pair career pathways with technology and philanthropic support that expands the capacity of the organizations dedicated to supporting military families and communities.
Through Salesforce Military, veterans, transitioning service members, and military spouses gain access to free tech training, high-demand skills, and certifications. To date, the program has delivered more than $2.7M in free certifications and achieved an 80%+ job placement rate for graduates of the Military Fellows Program. Even more, the Salesforce Military community has grown to over 92,000 members and has expanded its support to include Gold Star Children.
Through the Salesforce Accelerator – Agents for Impact, we equip organizations with funding, pro bono expertise, and Agentforce technology to scale their missions with AI agents. To date, we’ve delivered $16M in grant funding, leveraged 4K+ hours of pro bono expertise, all in support of 55 nonprofit AI solutions.
Ready to lead the way with AI?
The Salesforce Accelerator equips nonprofits with funding, cutting-edge technology, and pro bono expertise.
How Veteran Nonprofits Are Using AI Agents
Blue Star Families: AI Donor Management That Saves 400 Hours a Week
For 15 years, Salesforce has partnered with Blue Star Families to provide free certifications and access to our Military Fellowship. Military families bear the weight of service together, navigating frequent relocations and disruptions that contribute to a staggering 22% unemployment rate among military spouses. Through our Military program, not only are we supporting service members themselves, but we’re also supporting their spouses and families. The program now also supports Gold Star Children and is working toward an industry-wide goal of reducing military spouse unemployment by 7%.
But our partnership doesn’t stop there. Recently, through the Accelerator and with the help of our pro bono volunteer experts, Blue Star Families built an Agentforce-powered donor management agent that saves 400 staff hours per week — the equivalent of $20,000 in weekly capacity.
“Military families serve alongside their service members, and they deserve support that is just as steady. Salesforce Military helps military-connected families pursue careers, and its expansion to Gold Star Children this year extends that support to families who have lost a loved one in service. Through the Accelerator, Salesforce also helped us use Agentforce to give time back to our team, which means more time for the families we serve,” said Lindsey Knight, Chief Impact Officer at Blue Star Families.
Hire Heroes USA: MentorSync, an AI Agent for Veteran Career Mentorship
Career support must extend beyond the initial transition to civilian life. For over 20 years, Hire Heroes USA has helped veterans and military spouses build fulfilling civilian careers, supporting more than 125,000 individuals in securing meaningful employment. In 2025 alone, more than 13,000 veterans and military spouses secured employment with the organization’s support.
Alongside Salesforce pro bono fellows, Hire Heroes USA will eliminate manual coordination to speed up connections between veterans, volunteer coordinators, and mentors. Hire Heroes USA’s MentorSync, powered by Agentforce, is projected to save 2,000-3,000 staff hours a year and expand volunteer capacity by 40-60%.
Crucially, this agentic solution connects directly back to our employees. Through Salesforce Military, Salesforce employees can volunteer as mentors to conduct mock interviews, offer career guidance, and build networks and the Salesforce Military community can leverage Hire Heroes USA resources. Thus, proving that technology works best when it empowers human connection.
“Veterans have served all of us. Volunteering my time and expertise as a mentor with Hire Heroes USA is one small way to say thank you. From mock interviews to long-term career advice, helping someone turn their military experience into their next career is some of the most rewarding work I’ve done at Salesforce,” said Brandon Nivens, a Salesforce Employee Volunteer.
Keeping the Mission Human
Military service is shared across families and communities, and the support we provide must be just as comprehensive. By leveraging the full power of Salesforce, we are removing operational barriers so nonprofit leaders and volunteers can focus on what matters most: helping veterans and military families thrive in their next chapter.
Get involved:
- Nonprofits: Express interest for the Salesforce Accelerator — Agents for Impact by February 1, 2027.
- Veterans & Military Spouses: Join the free Salesforce Military community on Trailhead and on Slack to learn more.
