David Brown

SVP & CCO, Service Cloud at Salesforce

My Background

Managed enterprise industry sales for business applications across the EMEA region. Currently leading the specialist sales function in the UK & Ireland, including Agentforce Service.

My Expertise

Specialties: Customer Relationship Management, International Sales, Product Management, Sales and Marketing

David Brown

April 10, 2026

Everything you need to know about CCaaS and CRM convergence, and how Agentforce Service makes it a reality.

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