Jon N. Moore, Author - Salesforce

My background

I’m a product designer with a background in computer science and machine learning, with experience across enterprise, startup, and agency environments. I’ve led product design practices, shipped products for 100+ companies, and now focus on AI platforms at Salesforce, where I design tools for building, testing, and monitoring AI agents at scale.

My expertise

My expertise is in complex system design for AI agents, defining how workflows fit together, making behavior deterministic and debuggable, and turning that into real tools. I design agent builders, agent simulators, and evaluation tools, and work hands-on in Figma and code to prototype interactions that help teams understand, trust, and responsibly ship agentic systems.

When I'm not working

I’m collecting hobbies: cooking, carpentry, gardening, travel, photography, movies, and kickboxing.

Jon N.'s latest articles

A young man sits at his desk, working on his computer. He is wearing glasses and a casual orange t-shirt. There are plants on the desk and the image is done in a flat design style.

Blog

Agentforce Builder is Now Easier to Use – No Coding Required

People expect to interact with AI in a natural way. We designed the builder to enable you to describe the type of agent you want in plain language.

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