Mark Wakelin, Author - Salesforce

My Background

Senior executive with experience as a CEO and the Chief Success Officer for the Salesforce Platform, managing organizations with 10,000+ employees and sales exceeding $3B. 30+ years of expertise in ERP, Front-Office, cloud computing, SaaS, and generative AI, driving innovation and business value. Focused on diversity, inclusivity, and equality in the workplace, with a commitment to philanthropy. Leverage deep financial and technical expertise to achieve success.

Mark's latest articles

Newsroom

Your Customer’s Personal Agent Is Knocking. Is Your Business Ready to Answer?

With the advent of personal AI agents, every business is grappling with the same question: Let them in or block them at the front door?

What Should Be First on My Company's AI Agenda?

Blog

What Should Be First on Your Company’s AI Agenda?

The best way to make sure your AI implementation is strategic and effective is to have clear business goals, and to ask the right questions.

Three team members discuss building AI trust.

Blog

Build Trust with Your Customers in the Age of AI

Forge deeper connections in the evolution of AI.

Four people sit at a table and encourage teamwork to focus on AI innovation with data and graphs overlaid.

Blog

AI Innovation Is Here to Stay: How to Keep Up

Don’t let the dust settle.

Coworkers sit in on a discussion to help navigate their AI path.

Blog

AI is Coming — Here’s How to Get Ready

From ordinary to extraordinary. Unleash the AI revolution in your organization.

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