Steeve Huang
Research Scientist, AI Research
My background
Kung-Hsiang (Steeve) Huang is a Research Scientist at Salesforce AI Research, focusing on advancing agentic AI, trustworthy AI, and multimodal AI. He has spearheaded significant research projects, including CRMArena, the sole expert-validated benchmark for evaluating LLM agents, and CogAlign, which investigates the challenges VLMs face in understanding visual arithmetics. He earned his Ph.D. from the University of Illinois Urbana-Champaign, where he was advised by Professor Heng Ji.
My expertise
Agent, Multimodality, Trust and Safety
When I'm not working
I enjoy playing video games and trying out new restaurants.
Steeve's latest articles
Blog
What Is Deep Research? Deep Research ≠ Deep Search. You may have come across “Deep Search” features in tools like ChatGPT or Claude — designed to enhance retrieval and concise answers. While Deep…
Blog
Better LLM Agents for CRM Tasks: Tips and Tricks
Main Takeaways Background LLM agents are seeing more and more applications in real life, from being personal assistants to helping software engineers write code and even working side by side with scientists on…
5 authors
Blog
Evaluate LLM Agents for Enterprise Applications with CRMArena-Pro
We’re in the midst of a digital agent revolution — where AI is no longer just supporting tasks, but actively driving business processes, from handling service requests to closing complex B2B sales deals.…
3 authors