As AI redefines expectations, modern enterprise buyers expect agentic solutions that deeply understand their industry, execute seamlessly across their tech stack, and deliver real business outcomes. For partners, this creates a prime opportunity to package proprietary IP into scalable, automated workflows. The million-dollar question: How do you move fast enough to win without draining precious engineering resources?
That’s where Salesforce comes in. We provide trusted reasoning, governance, security, and headless capabilities out of the box, freeing you to focus on productizing your unique IP.
The Winter ’27 release packs even more ways to differentiate your offering, so we’ve distilled the lengthy release notes down to what matters most. Combined with our most expansive ISV release to date and new AgentExchange capabilities, these updates create a clear path to:
- Build once. Show up everywhere: Bring your IP, logic, data, workflows and agents into your products and wherever your customers work.
- Innovate with more of Salesforce: Turn trusted Salesforce capabilities into differentiated products, editions, and add-ons.
- Reach more customers: Use AgentExchange to make it easier for your customers to find, try and buy your solutions.
You bring the vision, differentiated IP, and industry expertise. Salesforce brings the trusted platform, global ecosystem and routes to market to help you build faster, get discovered and scale.
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Build once. Show up everywhere
New headless capabilities make your data, logic, and workflows truly portable, letting you productize your IP across any surface without rewriting code. This closes the portability gap by delivering full context, governance, and system-of-record integrity required for safe execution wherever agents and users work. You own the differentiated domain expertise, while Salesforce powers the scale.
- Headless Experience Layer (HXL): Bring Salesforce data, workflows, and agents into your own digital experiences. You control what customers see and how they engage, with trusted Salesforce capabilities working underneath.
- Headless Developer Environment: Build with Salesforce using the tools your developers already know, like React. Move from idea to implementation without retooling, retraining, or switching contexts.
- Agent Skills and Plugins: Turn your proprietary workflows, business logic, and integrations into reusable agent capabilities. Instead of confining your expertise to one application, put it to work across agents, channels, and customer experiences.
- Agentic Developer Lifecycle: Bring AI assistance to every stage of development, from planning and implementation to testing, deployment, and optimization. Increase developer velocity while preserving the controls needed for reliable delivery.
- Packaging & Deployment Velocity: Move from code to active usage faster. We’ve optimized push upgrades to cut major package deployment times by up to 50%, while automated post-install setup guides customers through complex configurations in minutes.
- New Slack Agent Experiences: Bring your agents directly into the flow of work. Session channels give people and agents focused spaces to collaborate, and Add to Slack makes customized agents easier to install and adopt.
Together, these capabilities create an end-to-end headless model: build in the tools you choose, package your innovation, and deliver it wherever your customers work.
Innovate with more of Salesforce
You bring the product vision, customer relationships, and industry expertise. Salesforce provides the trusted foundation to help you expand your portfolio, put data to work, and operate with confidence.
Security and governance built in: Scale fast, stay secure. As you connect more agents, data, and external tools, trust becomes your biggest operational risk. Built-in guardrails let you scale connectivity without creating blind spots. MCP Risk Scores flag vulnerabilities before tools connect to your agents. Security Mesh unifies disaggregated security signals. Global Consent Manager enforces privacy preferences across regions, and Observability Center monitors health end-to-end. Connect more, move faster, and sleep easier knowing governance is built right in.
More of Salesforce, available to you: Our most expansive ISV release lets you package, sell, and scale Salesforce capabilities directly inside your offerings. Monetize Backup & Recover as a high-margin data add-on, enter regulated markets faster with Agentforce Health and Financial Services, and drive new support revenue with Agentforce Service and IT Service Management. It just got easier to turn backlogged ideas into market-ready products, editions, and add-ons.
Smarter, connected Agentforce experiences: Build agents that work together, remember what matters, and improve over time. Third-Party Agent Orchestration coordinates work across Salesforce and external agents. Curated Memory carries relevant context from one interaction to the next, Optimization Agent helps you fine-tune agent performance, and Development Agent brings agentic support directly into the software delivery lifecycle. The result? More connected, contextual, and effective experiences.
More value from Data 360: Unified data is only valuable when people and agents can act on it. Segmentation and Activation transforms it into the right audiences, tailored experiences, and clear next steps, while Salesforce Catalog makes trusted data and business assets easier to find and use. Less time hunting for information, and more time turning it into action.
That feature sitting on your roadmap isn’t just a backlog item—it’s your next core product, industry edition, or high-margin revenue stream.
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Reach more customers
Building a great solution is only half the battle—you also need to position it effectively and get to market quickly. LLM-Assisted Authoring accelerates this by embedding generative AI directly into the AgentExchange Partner Console publishing workflow.
- Instant Drafts: Upload your package to automatically generate over 40 listing fields—from taglines and keywords to target industries—using your package metadata and Agentforce artifacts.
- Full Control: Review, adjust the tone, and approve every field before anything goes live.
- Enterprise Security: Grounded in your actual package data and protected by the Salesforce LLM Gateway and Einstein Trust Layer, so your product data never leaves the ecosystem.
Reclaim your time and shift your focus from filling out forms to growing your business.
Five moves to make right now
- Put One Backlogged Idea Back in Play
Choose a customer request that has been delayed because building the foundation would take too long. Identify one opportunity, review Salesforce capabilities, and discuss the applicable products, availability, and commercial models.
- Build a More Connected Agent Journey
Identify where your agents currently operate in isolation, lose context, or rely on manual handoffs. Map out a core customer journey and determine where Agentforce can help you deliver a seamless experience.
- Remove One Packaging Bottleneck
Review your complete lifecycle to spot the step causing the greatest delay. Evaluate your 2GP workflow, and explore post-install capabilities.
- Enhance Your AgentExchange Listing
Don’t let a finished solution sit behind a wall of form fields. Upload your package, let LLM-Assisted Authoring draft the details, refine your positioning, and publish in minutes.
- Subscribe to Partner Email Communications
Get personalized platform releases, technical training, and enablement updates delivered straight to your inbox. Stay connected to the partner ecosystem and never miss a growth opportunity.
More Resources:
- Learn more about the Channel Order Application
- Explore frequently asked questions on Agentforce for Partners
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