Public Sector Solutions

Deliver modern constituent experiences using the world's most trusted CRM.


Build and support thriving communities with Public Sector Solutions.

Serve constituents more effectively with License and Permit Management, Inspection Management, Grants Management, and Emergency Program Management — all on a single platform.

License and permit management

Grow communities faster with flexible licensing and permitting.

Accelerate each step in the license and permit approval lifecycle by taking a digital-first approach. Guide constituents through application requirements for their business, occupational, or individual needs, so the right application is filled out every time.

Create an online community to support constituent self-service for any license type

Help constituents find and complete applications faster with intelligent forms

Remove approval bottlenecks with interdepartment collaboration tools, automated approvals, and instant notifications

Get a single view of the application pipeline to project revenue with greater accuracy


Inspection Management

Elevate community safety with smarter inspections.

Keep business and resident projects moving forward with a single application to streamline inspections processes. Help inspectors schedule appointments, research codes, collect data, and submit assessments faster than ever before. Increase regulatory compliance by surfacing complaint and violation details for reviewers and applicants so they can quickly take corrective action.

Provide inspectors with visit details such as location, priority, visit time, and navigation instructions

Simplify site visits with guided inspection templates

Help inspectors access codes, research violations, perform inspections, and upload evidence — all from a mobile device

Track code violations and enforce compliance with regulatory standards



Simplify grants management with the world's #1 CRM.

When facing extraordinary challenges, governments must spring into action with funding and resources to restore public wellbeing. Public Sector Solutions for Grants Management is a quick-to-deploy application that helps governments deliver the right funding to the right grantees — at the right time. With real-time insights to program performance, governments can introduce new levels of accountability to ensure that funds are being used effectively to support their mission.

Transform applicant experiences with a digital-first approach to application intake through ongoing services.

Use a single system to manage different stakeholders and funding programs.

Streamline the life cycle of grants from start to finish with modern collaboration tools.

Increase transparency and accountability for both grantors and grantees with real-time reporting.


Emergency Program Management

Prioritize and mobilize resources to rescue communities in crisis.

Empower constituents, employees, volunteers, service members, and field workers with digital tools to find, request, coordinate, and deliver emergency services. Speed up disaster relief efforts with a single platform for streamlined program management and incident resolution.

Help communities get what they need using one portal that can share all crisis updates and submit emergency service requests

Accelerate community responsiveness with a single view of all emergency requests and approvals

Find and assign volunteers faster

Connect with response workers in the field using intuitive mobile apps


Innovation, Science, and Economic Development Canada (ISED) is fulfilling the demand for medical supplies quickly and effectively.


Get exactly what you need to better serve your communities.


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We’ll connect you to a government solutions expert who can help you learn more about our public sector products and capabilities.