Connect at 9:30 a.m. CET for an action-packed day of power sessions for every role centred around one theme - how to reopen safely, digitize quickly and get back to growth.
All breakout sessions will be available on-demand from 11:00 a.m CET to 5 p.m CET
Central & Eastern Europe Room
The digital transformation imperative has never been stronger. Business leaders face more uncertainty today than they have for decades. Different businesses, industries and geographies are operating at different paces, but we are all on a path forward to create a better tomorrow.
Join us for a live-streamed keynote to learn how to stabilise, reopen for business, and grow in the new normal. Hear from our customer Trailblazers Netguru, Santander Bank Polska, MOL Group and IDEA StatiCa, Atlas Insurance in exclusive interviews on they use technology to empower their business and connect better with their customers.
Small and Medium Businesses have long been known for their innovation and agility. Every day businessowners, entrepreneurs, start-ups and scale-ups alike are creating, collaborating, and innovating to forge their own paths, grow and scale. Even during challenging times or periods of uncertainty, SMBs who want to stay on the right path need to keep innovating and find tools and strategies that will help them stay ahead. A productive team, a customer-centric culture and the right technology stack are paramount to this.
Join us to:
- Hear how trailblazers are applying this winning formula to revolutionise their industry.
- Learn how you too can scale technologies and processes quickly to future-proof your business model and navigate uncertainty.
- Discover how placing the customer experience at the center of your business will help you grow faster.
The last few months have seen rapid changes for every business across all industries. Businesses are implementing new digital technologies faster than ever before. Sales organisations have enabled remote working for their employees to support customers and the business.
Now, looking into the future, organisations in every industry are asking ‘how do we activate business growth and adapt to shifting business needs?’ Customer 360 Sales helps organisations to gain business visibility and identify the best Go-To-Market strategy in a new, rapidly changing market landscape, empowering sales teams to drive value and customer success.
Join this session to discover how Salesforce Customer 360 Service enables your company to build a trusted, engaging relationship with your customers.
Learn how to connect with your customers on the channels of their preference, and how to scale your operation in a smart way with Einstein AI and help your agents to rapidly respond to customer needs on any channel or on the field.
With Customer 360 Service, see how to improve your customer experience through a unified view of every customer interaction across your business, and improve the productivity of your service agents, even from home.
Data and the ability to analyze it effectively are more critical now than ever. Having a flexible analytics solution that can handle any data and any use case for all users is essential.
Join this session to learn how Tableau and Einstein Analytics are joining forces to work across your entire enterprise and aid your company’s digital transformation. See how customers can use these two products together to drive additional value. Watch a demo of Einstein Analytics in action and see how it leverages advanced AI capabilities to help teams be more productive.
Data has become the lifeblood of every critical decision made today. It's also the foundation of digital transformation. That's why organizations everywhere, across all industries and departments, from global enterprises to non-profits, are empowering their people with data. With Tableau they are finding opportunities in their business that they have never seen before.
Learn ways data can help you lead through substantial changes, and hear inspiring stories about resilience from others in our remarkable data community.
In this deep dive session Ignancio Prieto, Director of Solution Consulting for MEE will discuss the reasons behind Vlocity's explosive growth, how they are building the next generation of industry software as well as a short demonstration of a Vlocity Communications Suite use case.
This guided visualisation is pure relaxation for the busy mind.
During this session our mind relaxation coach will lead a deeply relaxing experience aimed at helping the mind and body to unwind and let go of unnecessary tension.
This session provides a rare moment to stop and allow the mind and the body to relax, gaining all of the stress-relieving benefits that come as a result of this.
Mindfulness Break - Mindful Breath: Mindful breathing session to help the mind and body unwind and let go of tension
Science tells us that as little as 60 seconds of focused breathing can move the body into a calm, relaxed state.
During this session our mindfulness coach will lead a mindful breathing exercise aimed at helping the mind and body to unwind and let go of unnecessary tension.
This calming 5 minutes will allow an opportunity to stop, recharge and regain focus.
Mindfulness Break - Scan and Unwind: A relaxing stretch session incorporating gentle, unwinding movements to help focus and energise
A relaxing stretch session incorporating gentle, unwinding movements designed to be performed whilst seated.
During this experience our mindfulness coach will guide participants through a low intensity “unwind” routine specifically to help stretch out the muscles that get tight through many hours spent sitting at a desk.
This is a gentle, no-sweat stretch session that will help to focus and energise in the midst of a busy day.
Central & Eastern Europe Partner Sessions
Join our rountable to hear from our guest speakers within the Salesforce Partner ecosystem. Here, we will discuss what the partners are noticing in the region in terms of business transformation needs; how organisations are using the salesforce technology to get back to work, and how our partners are able to support customers in the region with their industry assets and expertise.