What is Salesforce?

Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
 
 
 

What does Salesforce do?

We bring companies and customers together.

 

Create more engaging marketing.

Send targeted and personalized messaging

Trigger messages based on customer actions

Use data from multiple sources and devices

Sell smarter and faster.

Increase sales force productivity and revenue

Keep track of every customer interaction

Automate redundant tasks and admin work

 

Connect every commerce channel.

Unify the B2B and B2C buying experiences

Deliver continuous shopping innovations

Conquer personalization with AI

Better support every customer.

Improve agent response time

Manage every channel from one view

Unify email, social, phone, and chat support

 

Easily build apps for every role.

Create apps with drag-and-drop tools

Integrate customer data from any source

Connect apps and data with ready-made components

 
 
 

How does Salesforce work?

We unify your customer touchpoints on a single CRM platform.

 
Salesforce integrates all your teams and technologies around one CRM platform so that every employee can interact with your customers like a single company, not a series of different, disconnected departments.

Salesforce Customer 360:

  • Gives teams a shared view of every customer
  • Automates workflows using artificial intelligence
  • Integrates easily with existing data and systems
  • Keeps your business data safe and secure
  • Customizes and scales for any size company
 
 
 

Over 150,000 companies, both big and small, are growing their business with Salesforce.

 
 

What does Salesforce stand for?

Our core values guide every decision we make and help Salesforce act as a platform for change.

Ever since we started operating out of a small San Francisco apartment in 1999, we've believed that doing well as a company means doing good in the world. That's why we've committed our time, equity, and products to improving education, equality, and the environment for everyone.
 
 

What do we do for people?

With our technology, people are creating better jobs, lives, companies, and communities.

When you buy Salesforce, you’re not just buying a CRM platform; you’re joining an inclusive community of over 10 million innovators, disruptors, and community shapers we call Trailblazers. With free online learning from Trailhead, they’re learning the skills to improve their companies and careers.
 
 
 

Want to learn more about Salesforce?

 
 

Contact us

Call us at 00800 7253 3333, click on chat in the lower right, or let us call you back.
 

See it in action

Get an overview of what Salesforce can do for your business in our product demos.
 

Get started now

Try Salesforce free for 30 days — no credit card required, no software to install.