Marketing Cloud, Trailhead...
Build trust and transparency around your data with Sales Cloud.
Sales Cloud Accelerates GDPR Readiness
Right to Be Forgotten
Restriction of Processing
“We are committed to our customers’ success, including compliance with the GDPR.”
What should customers do?
- Obtain executive support for necessary staff resources and financial investments
- Choose someone to lead the effort in becoming GDPR-compliant
- Build a steering committee of key functional leaders
- Identify privacy champions throughout the organisation
- Identify all the systems where the organisation stores personal data, and create a data inventory
- Create a register of data processing activities and carry out a privacy impact assessment for each high-risk activity
- Document compliance
- Implement controls to limit the organisation’s use of data to the purposes for which it collected the data
- Establish mechanisms to manage data subject consent preferences
- Implement appropriate administrative, physical, and technological security measures and processes to detect and respond to security breaches
- Establish procedures for responding to data subject requests for access, rectification, objection, restriction, portability, and deletion (right to be forgotten)
- Enter into contracts with affiliates and vendors that collect or receive personal data
- Establish a privacy impact assessments process
- Administer employee and vendor privacy and security awareness training
- If required, appoint a data protection officer and identify the appropriate EU supervisory authority
- Conduct periodic risk assessments