Check out featured marketing resources for next-level customer experiences.


Salesforce Marketing Intelligence report, 3rd Edition

Insights from 2,500+ marketers worldwide on data, analytics, and privacy in the digital-first era.
Customer Service

Why net promoter score (NPS) is important and how to use it

As a standard benchmark for customer loyalty, NPS is a simple yet indispensable tool for businesses. Learn how to make the most of this key customer health metric.
research and report

State of Marketing, 7th Edition

See the 5 trends facing marketers working from anywhere, according to 8,200 global marketers.

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