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Retail Insights: How the Industry is Approaching Generative AI

Learn how retailers are implementing generative AI to benefit their businesses.

Since ChatGPT's launch, the retail industry has quickly embraced generative AI. Salesforce, with help from the Retail AI Council, surveyed 1,390 global retail decision-makers to better understand how they are integrating AI into their business strategy and developing best practices for these new capabilities.

Discover retail insights around generative AI strategies

In this report, learn more about:
  • How fast the retail industry is adopting generative AI
  • Preparing data for generative AI
  • Employees leveraging generative AI
  • The importance of trust and security

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