Meagan Meyers

My Background

Meagan Meyers is a Senior Product Marketing Manager for Service Cloud Einstein at Salesforce. She is focused on helping organizations develop strategies to successfully adopt AI for customer service. Meagan has over 15 years of product marketing and go to market strategy experience.

An illustration of three people reading knowledge base articles from their devices

Service

How You Can Write a Good Knowledge Base Article

Meagan Meyers

January 16, 2024

An effective knowledge base article is clear, engaging, and helpful. Here's how to write one (with some help from AI) that your customers will love.

Service
Field Service