Nausheen Najib

Nausheen Najib is on the Service Cloud product marketing team based in the Bay Area. When she’s not building customer-centric marketing programs, you can find her traveling to new places or baking something extra sweet.

Service Cloud

How to Use Slack for Customer Service to Boost Satisfaction

Nausheen Najib

September 1, 2021

Learn how Slack helps service teams with case swarming, incident management, and more to boost customer satisfaction and increase loyalty.

Service
Service Cloud

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