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Customer Empathy: The Key to Retaining Audiences in Media & Entertainment
Learn how to understand audiences better, and win their loyalty with data, AI, CRM and trust
Rachit Mathur is part of the Solution Engineering team at Salesforce India where he works with customers across Media & Entertainment, Communications, Logistics, and Hospitality sectors. In his 13+ years of professional experience, he has built new business units ground-up, led high-impact pre-sales teams and built design-thinking driven Digital Transformation programs.
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