Salesforce Staff, Author

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The 360 Blog from Salesforce teaches readers how to improve work outcomes and professional relationships. Our content explores the mindset shifts, organisational hurdles, and people behind business evolution. We also cover the tactics, ethics, products, and thought leadership that make growth a meaningful and positive experience.

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What It Really Takes to Deliver Healthcare at Scale in India

Explore why delivering care at scale in India now depend on how healthcare organisations coordinate increasingly complex care journeys.

Salesforce Staff

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Use these Four Tactics to Successfully Change Organisational Behaviour

The world is changing in new and dramatic ways. Every industry faces challenges to its status quo. It’s referred to as the Disruption Economy. Remember the frog in a pot of water on…

Salesforce Staff

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Artificial intelligence chat: what is it, and how can it be used?

Chatbots or artificial intelligence chats are customer service’s new best friends. AI-powered chat assistants are becoming an integral part of our daily lives. Whether we’re seeking customer support or streamlining work processes, these…

Salesforce Staff

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What is Social Media Marketing? The Complete Guide

APAC: Social media marketing builds connections with your audience by creating content to promote your products or services and turn consumers into loyal customers.