
Salesforce Staff
The 360 Blog from Salesforce teaches readers how to improve work outcomes and professional relationships. Our content explores the mindset shifts, organisational hurdles, and people behind business evolution. We also cover the tactics, ethics, products, and thought leadership that make growth a meaningful and positive experience.

APAC: Supercharge your Salesforce experience with our cutting-edge Process Automation solutions. Streamline workflows, boost efficiency, and empower your team to focus on what matters most – closing deals and driving business success.
With AI-first tech and training, your field service team has the tools to upsell and drive revenue.
Sales forecasting is both an art and a science. Take a deep dive in how to forecast like a pro.
In today’s competitive world, there’s no room for error. The ability to transform a simple enquiry into a profitable relationship defines success across all industries — including retail, e-commerce, wholesale, and more. Enter…
Learn how cross-selling can help you close more deals with the customers you’ve already won.
When your agents and AI team up, they can transform customer service for everyone. Here’s how you can begin using this technology today.
What are customer needs? Answering that question may not always be easy – but it’s crucial for business success. After all, knowing what the customer wants is the starting point for creating winning…
Understand your data. Transform your business into a productive, efficient machine with generative AI for data analytics.
For three days, our feet barely touched the ground at Dreamforce 2023 in San Francisco. Now, we’re ready to hit the ground running with everything we learned at the AI event of the year.