Salesforce India

Organisations must ensure that sales reps are not affected by click overload or overwhelmed by the sheer number of tools as they rely on more and more sales tools to sell efficiently.

The automobile industry in India can leverage data to deliver next-gen customer experiences and tap into new opportunities.

As the number of data sources marketers use rises exponentially, they must focus on unifying such data for quick, accurate decision-making.

Great digital experiences are key to enhanced customer engagement and greater brand loyalty in the post-pandemic era.

As service organisations in India report increasing use of digital channels to offer customer support, how can they balance the pros and cons of each channel?