
Customers Will Switch Banks Due to Poor Service — Here’s How AI Can Help
With AI, you can better meet your customers' needs and give them the personalised service they expect from their bank.

6 Trends Transforming Insurance Distribution Models
As policyholder expectations evolve, here’s how India’s insurers can leverage new technologies and distribution models to boost revenue and customer experiences.

Banking in Turbulent Times: 7 Trends Hint At Cost-Efficient Growth
We spoke to customers, and analysed industry insights to discover what the future of Indian banking holds. Here’s what we learned.

Improve Customer Experience to Unlock Business Value in Insurance Industry
Insurance companies must leverage industry-specific tech solutions to create an enjoyable customer experience and ensure efficient business growth.

Why It Might Be Time to Automate Your Insurance Claims Experiences
The claims experience can make or break an insurer’s reputation. Here’s how to resolve claims faster and more cost-effectively.

How Banks Can Transform Customer Relationships With The Power Of Data Analytics
Banks can use data analytics to gain customer insights and use it to provide better products and services.

5 Financial Services Trailblazers That Have Nailed Customer Delight
How can India’s financial services companies inspire customer trust in uncertain times? Learn from the success stories of these five Trailblazers.

Click & Mortar Hybrid Banking With Salesforce Financial Services Cloud
Read our blog to find out how Salesforce Financial Services Cloud can help you adopt hybrid digital banking and level up your customer engagement effortlessly.

Here’s How Fintech is Accelerating Financial Inclusion
Find out how the fintech industry can accelerate financial inclusion in India with increased access to credit, innovation, and promoting a cashless economy.

3 Key Takeaways from Our New Ebook: Unleashing Fintech’s Potential
Building a successful fintech company takes more than just a great product or service idea. Here’s why you need platforms like Salesforce to scale and grow.