5 Ways to Make Your Retail Bank More Customer-centric
Putting customers at the heart of everything you do is a key component of retail banking success. Here are five ways to build this customer-centricity.
Infographic: Hyper-Personalisation As A Game-Changer In Financial Services
Read on to know how digital tools can help Indian finance firms compete with tech giants like Google and Amazon that are providing hyperpersonalised financial services.
How to Deliver Seamless Onboarding Experience in Financial Services Sector
Efficient merchant onboarding in the financial services sector translates into higher revenues for banks, NBFCs, and fintechs. Read this blog to know how technology can help automate onboarding and measure key metrics such as TAT, NPS, and lead conversion rate to accurately predict customer action.
A New Day for Indian Insurance With Customer-Centric Technology
Customer Centric Technology: Salesforce brings you an all-in-one guide on how customer centric technology can help transform the Indian insurance industry & solve some major customer centric problems.