IT

From infrastructure control to no-code, low-code software, learn what IaaS, PaaS, and SaaS are, what sets them apart, and how businesses can use them to lead with agility. What do India’s fast-growing startups…

Read this blog to understand what an ERP system is?, the difference between ERP & CRM, and the benefits of integrating an ERP with Salesforce.

The key to email deliverability? Understanding the ongoing relationship between you and your subscribers.

API-led connectivity is a methodical way to connect data to applications through reusable and purposeful APIs within an organisation’s ecosystem.

Generative AI sometimes returns incorrect information, known colloquially as “AI hallucinations.” Here’s what you can do to protect your business and customers. 

Salesforce AI experts discuss six areas where generative AI will have a huge impact on the business world.

With AI top of mind for every IT leader, discover how these new AI launches are driving productivity and efficiency for IT teams.

Improving your company’s technology can improve employee and customer experience both now and post-pandemic

Mark your calendar for February 15 when all release innovations will be globally available.

Conversations are an integral part of business, yet often aren't captured in a natural, detailed way in your CRM. Here's why we're changing that by bringing voice technology to CRM.