Generative AI sometimes returns incorrect information, known colloquially as “AI hallucinations.” Here’s what you can do to protect your business and customers.
Salesforce AI experts discuss six areas where generative AI will have a huge impact on the business world.
With AI top of mind for every IT leader, discover how these new AI launches are driving productivity and efficiency for IT teams.
Improving your company’s technology can improve employee and customer experience both now and post-pandemic
Mark your calendar for February 15 when all release innovations will be globally available.
Conversations are an integral part of business, yet often aren't captured in a natural, detailed way in your CRM. Here's why we're changing that by bringing voice technology to CRM.
Our employees have created a free AppExchange app to help with business continuity. The Salesforce Labs Crisis Response app gives customers a central hub to manage crisis situations. Learn more.