Retail

The role of AI in ecommerce is expanding, and it is now a key factor in helping businesses deliver unparalleled customer experiences.

Today’s auto buyers expect a seamless and personalised digital experience across sales and after-sales. Meet and even exceed their expectations with automation.

Headless commerce is the new tech disruption, especially in sectors like retail and automotive. Successful implementation requires robust in-house tech capabilities. Learn more.

Discover how to transform your retail store into an immersive and engaging experience centre that keeps customers coming back for more.

Discover how your retail brand can stay ahead of customer expectations and deliver an enjoyable and engaging experience across platforms. Read more.

Titan, Praxis, Puma.com, Pepe Jeans, and Baby Saffron are delighting shoppers with personalised, engaging, and omni-channel experiences. Here are their stories.

Learn customer engagement strategy creation for Retailers and FMCG companies to capture customer attention and solutions based on customer shopping preferences.

Find out what Indian retail consumers want, how that will impact your retail business, and where to focus your investments--all on the Salesforce blog.